ARC Europe Ltd - supposed debt

I received a text message from ARC Europe Ltd asking me to ring them. I assume its for a debt, they have not sent me any letters. I have no idea what this debt possibly is. Do I ignore them, phone them to find out what this debt is. I have heard terrible things about how this 'company' goes about its business so I'm unsure as of what to do.

Comments

  • sourcrates
    sourcrates Posts: 31,028 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hi,

    You dont need to respond to texts no.

    Its whats known in the trade as a "fishing trip".

    If they really want your attention, they will write to you, for now ignore them.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • It's quite possible a dozen other people with the same name as yours will have received the same text. They will probably be trying to find the right one who owes the debt.

    As 'Sourcrates' accurately says, it's a fishing trip to see who they can catch, and can safely be ignored.
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
  • thanks for the advice. I just received the letter, however the debt they claim I owe was paid off over a month ago. Furthermore they say if I do not respond in the next 14 days they will inform LV (who he apparent debt is with) of the fact I have not acted.

    LV have had their money, I literally have nothing to owe.
    Do I need to respond to these guys at all?
  • sourcrates
    sourcrates Posts: 31,028 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 29 August 2017 at 2:10PM
    lorelei80 wrote: »
    thanks for the advice. I just received the letter, however the debt they claim I owe was paid off over a month ago. Furthermore they say if I do not respond in the next 14 days they will inform LV (who he apparent debt is with) of the fact I have not acted.

    LV have had their money, I literally have nothing to owe.
    Do I need to respond to these guys at all?

    Just send a quick letter informing them the debt is paid and they should refer back to their client for conformation.

    ARC are only acting as collectors so dont bother any more about it.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Karonher
    Karonher Posts: 957 Forumite
    Part of the Furniture 500 Posts
    You could ignore it as advised but in your position I would contact LV. Mistakes happen and while you wont have to pay money you don't owe, a quick call and request for something in writing to say you don't owe anything could prevent weeks or months of annoying contact or attempted contact.
    Aiming to make £7,500 online in 2022
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