Debt sold on to another company

foolofbeans

DH has been paying Debt Recovery Co, for a loan from Barclays, for about 10 years now :eek: at £30/ month.

Recently he got a letter from Moorcroft asking him to pay them. He ignored it but now they have sent another saying they have taken on the debt and his last payment by direct debit was forwarded to them by the original debt company and all payments should be made direct to Moorcroft or they may not be credited to his debt.
He doesn't care about who he pays it to but can he demand a statement of payments for the past ten years? He has never had one and the only correspondence he ever got was an annual letter asking for updated financial info (which he never provided so payments continued at the same rate).
It would be good to know how much has been paid off the debt or even if the debt has increased as he has no info on whether they have been charging interest
So...is he entitled to a statement from the old and new debt company?

sourcrates

Hi,

Sorry, missed your post yesterday.

He should do a CCA request to Moorcroft.

If your unfamiliar with CCA requests, it is a request for information under sec 77-79 consumer credit act, its his right to apply for this information under this section of the act.

You should receive a copy of the credit agreement, and a full statement of account.

Failure to provide either can have consequences for the lender, including making the account unenforceable in court.

You should include the £1 statutory payment in the form of a postal order, template letter and more info here :

https://www.nationaldebtline.org/EW/sampleletters/Pages/Information-about-your-agreement-under-the-Consumer-Credit-Act-%28sole-name%29.aspx