Possible mortgage rejection over ID theft -please help!

KkgTjm

Thank you all so much for your advice. It's been the worst two days of my life.

Thought I'd pop back to let you all know, and others who may find themselves in similar situation, our mortgage was approved (pending valuation etc). By some small miracle we haven't lost our house!

KkgTjm

Candyapple wrote: »

You are going to have to get Studio to remove the entire account history from all 3 of your files (assuming they reported to all 3) and they won't be inclined to do this given that the balance has now been paid and also it's very convenient for you to cite fraud to get them to remove the account hence the need to get the crime reference number.

Just in response to this.

I raised a dispute with all three credit agencies to ensure it would be removed from all.

Also, my family member contacted Studio to report the fraud themselves and to inform them that I knew nothing about it. Studio told my family member it would be investigated and all three credit agencies would be contacted with the information. This should make it a pretty straight forward case.