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I have been paying Vodafone but they have now passed it to a debt company

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Comments

  • jagger86
    jagger86 Posts: 124 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    sourcrates wrote: »
    I would just wait until they write again.

    You are only on letter no 1, lots to come yet !!!!



    this is true, I am sure they will write again soon. Also may hear back from Vodafone in the meantime.


    I already have a default from Vodafone because of it just didn't want to also get one from Avantis.
    tackling credit card debt starting Feb 2020
    HSBC £3400 £3251
    Santander £4400 £4188
    Fluid £650 £330

    Emergency fund £580/£1000
  • fatbelly
    fatbelly Posts: 23,132 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    jagger86 wrote: »
    this is true, I am sure they will write again soon. Also may hear back from Vodafone in the meantime.


    I already have a default from Vodafone because of it just didn't want to also get one from Avantis.

    Avantis are a collector so won't be reporting separately.

    If the debt is bought (and that's why I asked) by someone like Lowell, then they take over the reporting, and should keep the same default date.

    You shouldn't end up with 2 defaults on the same debt
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi jagger86,

    Thanks for coming back to me.

    If you haven't received a reply yet, and as we're up to date with our emails, please email us with a contact number only at eforum.web@help.vodafone.co.uk.

    To make sure it reaches us, please quote "WRT135" in the subject line.

    Kind regards,

    Lee

    Vodafone Social Media
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • jagger86
    jagger86 Posts: 124 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Vodafone wrote: »
    Hi jagger86,

    Thanks for coming back to me.

    If you haven't received a reply yet, and as we're up to date with our emails, please email us with a contact number only at eforum.web@help.vodafone.co.uk.

    To make sure it reaches us, please quote "WRT135" in the subject line.

    Kind regards,

    Lee

    Vodafone Social Media

    Hi Lee, I have sent the email quoting the above code but still have heard nothing.

    Can you check if you received this please? I also put a complaint in writing just before this post and have also heard nothing from this.

    Thanks
    tackling credit card debt starting Feb 2020
    HSBC £3400 £3251
    Santander £4400 £4188
    Fluid £650 £330

    Emergency fund £580/£1000
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi jagger86,

    I've think your email has reached us.

    If you've not heard anything in the next 24 hours, let me know.

    Kind regards,

    Lee

    Vodafone Social Media
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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