We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Transfer Nightmare

1356

Comments

  • Cotta
    Cotta Posts: 3,667 Forumite
    dunstonh wrote: »
    Yes.

    If they dont up it, you can go back to them and say ..."that you can see from the FOS complaint publications that they have awarded £300 for a data protection breach and you feel that figure is more reasonable and you are sure the FOS would agree if you were to refer your complaint to them"

    http://www.ombudsman-decisions.org.uk/viewPDF.aspx?FileID=35473

    And that is a case that you can keep a reference of to support your comment.
    That is very good information, so if the complaint is rolled up into one including the data protection breach, £300 overall would be an acceptable amount?
  • dunstonh
    dunstonh Posts: 120,336 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Cotta wrote: »
    That is very good information, so if the complaint is rolled up into one including the data protection breach, £300 overall would be an acceptable amount?

    It is for you to decide what is acceptable. However, £300 is the ballpark. You rarely see an award greater than £400 where there is no direct financial loss.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Cotta
    Cotta Posts: 3,667 Forumite
    dunstonh wrote: »
    It is for you to decide what is acceptable. However, £300 is the ballpark. You rarely see an award greater than £400 where there is no direct financial loss.

    Thanks, I think I am going to ask for £300 for the data protection breach and £100 for the delay of one year in transferring the two pensions.
  • xylophone
    xylophone Posts: 45,770 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    two pensions.

    Two pensions? Not just a transfer of one pension with a former provider to your current employer's scheme?
  • Cotta
    Cotta Posts: 3,667 Forumite
    xylophone wrote: »
    Two pensions? Not just a transfer of one pension with a former provider to your current employer's scheme?

    Hi,

    Yes it impacted two pensions of equal size. I actually had forgotten there were two separate pensions as the process has been going on for over one year and at all stages it has been dealt with as one.
  • xylophone
    xylophone Posts: 45,770 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes it impacted two pensions of equal size. I actually had forgotten there were two separate pensions as the process has been going on for over one year and at all stages it has been dealt with as one.

    I simply daren't ask.........:eek::)
  • Cotta
    Cotta Posts: 3,667 Forumite
    I just had some feedback from the pension company, they are stripping out the data protection breach and will advise on a suitable compensation offer on this at a later date.

    They have asked what level of compensation I am seeking for the pension delay, can anyone help me with how to determine a suitable amount?
  • xylophone
    xylophone Posts: 45,770 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    How much time have you spent on progressing the transfer?

    How much are you paid per hour?
  • Cotta
    Cotta Posts: 3,667 Forumite
    xylophone wrote: »
    How much time have you spent on progressing the transfer?

    How much are you paid per hour?

    It would be difficult to calculate how much time has been spent on this as it has been going on Since October 2016. As for hourly rate I assume we would have to use the minimum wage as a guide?
  • mgdavid
    mgdavid Posts: 6,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Cotta wrote: »
    It would be difficult to calculate how much time has been spent on this as it has been going on Since October 2016. As for hourly rate I assume we would have to use the minimum wage as a guide?

    Difficult or not, if you want compo you'll have to put some effort in.
    If it's too difficult or impossible then you'd be wasting everyone's time including your own - in that case maybe time to move on?
    The questions that get the best answers are the questions that give most detail....
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture