TalkTalk Broadband

edited 30 November -1 at 1:00AM in N. Ireland
4 replies 2.1K views
esson1esson1 Forumite
109 Posts
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edited 30 November -1 at 1:00AM in N. Ireland
I'm thinking of changing my broadband provider
I heard an ad on the radio for TalkTalk brooadband which sounded good value.
Does anyone in Belfast have TalkTalk broadband and if you do would you recommend it
Thank you

Replies

  • Old_GitOld_Git Forumite
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    esson1 wrote: »
    I'm thinking of changing my broadband provider
    I heard an ad on the radio for TalkTalk brooadband which sounded good value.
    Does anyone in Belfast have TalkTalk broadband and if you do would you recommend it
    Thank you

    I have been withTalkTalk for over a year .I have an18 month contract .They have put the price up twice, once for the phone line and once for the broadand .

    Customer services are not great ,lets say if they could speak English it would help .
    I got a decent deal from them .I joined via a cashback website .
    "Do not regret growing older, it's a privilege denied to many"
  • CherrysconeCherryscone Forumite
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    Sorry for jumping In I am with Sky Broadband and we keep Losing Connection They No longer answer there phone lines you have to do it all through either Messenger or Text It is a nightmare I use to have BT fibre and it was Great but I had Sky Tv and wanted 1 cheaper package My 12 year old as I am sure a Lot of you do Plays Xbox and goes Mad every time the connection goes ..I do not seem to Have many options here anyone else in The North Antrim Area suggest anything ?
    ~We are all going to hell and guess who Is driving the bus~
  • ChrisNIChrisNI Forumite
    64 Posts
    Eighth Anniversary 10 Posts Combo Breaker
    I'm not based in Belfast however I've previously been a TalkTalk customer as well as many of the other large internet providers and have generally found TalkTalk to be no better or no worse than any of the others. The speed / reliability of the TalkTalk service has always been good in my experience. The only time I have encountered issues is when changing something e.g. moving house, upgrading a package etc. again however I have experienced similar issues with the others too.

    One thing I can advise re: their customer service is to sign up to the TalkTalk members forum (https://community.talktalk.co.uk/). There are UK based support staff on these forums who are much better at resolving issues than the normal call centres
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