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Vax Customer Service Hours
blackbearbosin
Posts: 38 Forumite
Today, Friday 21 July, with a view to purchasing a new vacuum, I dialled Vax Customer Service around 9.40am to try and find out some more detailed information.
I was met with a recorded message saying that the Centre was closed and would be open on Monday. As I had a old number for the centre, I called the Vax switchboard which again gave a recorded announcement that the Customer Service Centre hours had changed and were now 9am to 5pm Monday to Thursday ( yes, I said Thursday). I can understand no Saturday or Sunday working but no contact on a Friday!!!
I waited for a while but then a recorded message again cut in saying that the switchboard was unattended.
I hope Vax don't win any awards for customer service!
I was met with a recorded message saying that the Centre was closed and would be open on Monday. As I had a old number for the centre, I called the Vax switchboard which again gave a recorded announcement that the Customer Service Centre hours had changed and were now 9am to 5pm Monday to Thursday ( yes, I said Thursday). I can understand no Saturday or Sunday working but no contact on a Friday!!!
I waited for a while but then a recorded message again cut in saying that the switchboard was unattended.
I hope Vax don't win any awards for customer service!
0
Comments
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Probably the wrong board - sounds more like a vent than a 'wanna' (even if you do!).0
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