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What does 'six years' really mean??

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Hello all,
New to this forum so just finding my way slowly around - please bear with me!!
I'd like some info about how long credit history remains on your report and when the clock starts ticking?
My credit history is excellent, lots of lovely green ticks..... except for bad bad mortgage with ex that ended up in court and was settled in full June 2016. Lots red marks there.
Equifax have informed me in writing that 'Credit agreement information remains on your Credit Report for six years from the date that the account was settled or defaulted, whichever occurs first'.
Callcredit have informed me in writing that '...your mortgage account is no longer present on your Ourcredit report'.
Experian have informed me in writing that 'Our records indicate that the account was settled in full on 09/02/2016. Settled accounts are kept on your credit report for six years from the date of the settlement'.
Confusing or what! Or can they have their own rules? Does the FCA comment on this?
This particular mortgage fell into arrears years ago - am digging out files now to find out exactly when.
Any comments very welcomed.
Thanks
«1

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    6 years from default, or settlement - whichever is earliest.
  • antrobus
    antrobus Posts: 17,386 Forumite
    If the account was "settled in full on 09/02/2016" then that would imply both a payment and an acknowledgement of the debt, so the six years would run from that date.
  • tain
    tain Posts: 715 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I think I get what you're saying. If the account was settled in 2016, but your last default was in -say- March 2011, then all the negatives will be erased from your file in March 2017.
  • kingstreet
    kingstreet Posts: 39,256 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    This is a secured debt, so these are mortgage arrears and not a CCA-based default.

    Therefore the account will appear on file until six years from the settlement date as there is no 'default date' to work from.

    It may not have been visible on Call Credit at all if the lender doesn't supply data to that particular CRA.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Midwife61
    Midwife61 Posts: 5 Forumite
    CCA based?
  • Midwife61
    Midwife61 Posts: 5 Forumite
    OK - the date of last time the default occurred?
  • Midwife61
    Midwife61 Posts: 5 Forumite
    Sorry - What's a CRA? Think I can guess ...but rather not get it wrong!
  • Midwife61
    Midwife61 Posts: 5 Forumite
    Can you clarify what that stands for please?
  • worried_jim
    worried_jim Posts: 11,631 Forumite
    10,000 Posts Combo Breaker
    Credit reference agency.

    If only there was thing like google which told you stuff.
  • fatbelly
    fatbelly Posts: 22,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Midwife61 wrote: »
    CCA based?

    Consumer Credit Act. Things like credit cards, loans, catalogues.
    Midwife61 wrote: »
    OK - the date of last time the default occurred?

    In this context it means the issuing of a formal default notice, which can be 3-6 months after the terms and conditions are breached by non-payment, for cca debts
    Midwife61 wrote: »
    Sorry - What's a CRA? Think I can guess ...but rather not get it wrong!

    Credit Reference Agency. There are 3 -- in order of usefulness Experian, Equifax and Callcredit
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