Bailiff help - urgent !

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I have been in an arrangement with Rundles to pay arrears of council tax at £50 per week - I've paid £650 in all - unfortunately due to unforeseen circumstances and being a busy mom of 4 I forgot to pay last week - fast forward to today and I've had a letter hand delivered saying I have to pay today - and just received an email from them too....

'You balance of £ 378.08 is due today.
FAILURE TO MAKE THIS PAYMENT WILL RESULT IN IMMEDIATE ACTION TO RECOVER THE DEBT.

You can pay via our 24-hour payment line on 08456 585030. Please select option 1, and follow the prompts. You will need to quote your Rundles reference, which is 1522959. You can also pay online at s.(edited ] and follow the link to “Make a Payment”.

Please note that Rundles do not automatically collect any payments from you, and it is up to you to ensure that your payment(s) are made on time and in accordance with the arrangement detailed above.

Please note that no further communication will be issued should you default from this arrangement and enforcement action will continue.


Miss Chambers
Enforcement Agent

Rundle & Co Ltd
Maidstone office
01622 739488


.... I don't have £378 that I can pay today - I will need to resume the agreement but I'm petrified of running them to ask as I'm sure they will say no - does anyone have any advise for me please ?

Thanks in advance

Comments

  • Arleen
    Arleen Posts: 1,164 Forumite
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    Call them right away offer to make both week payments now and resume of the agreement. No one wants to go into enforcement over such small sums, especially when you are paying it off (if you were to stick to your agreement, you will be done paying back before bailiffs will get to do anything).
  • CIS
    CIS Posts: 12,260 Forumite
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    The only way to know is to ask them - they can only say no. They're under no obligation to accept a payment arrangement in any case (although the contract with the local authority may include provision for payment arrangements).

    It would do no harm to your case to make the £50 payment anyway and tell them you've made the payment as soon as possible and ask them to allow a continuation of the arrangement.

    Craig
    I no longer work in Council Tax Recovery but instead work as a specialist Council Tax paralegal assisting landlords and Council Tax payers with council tax disputes and valuation tribunals. My views are my own reading of the law and you should always check with the local authority in question.
  • sourcrates
    sourcrates Posts: 28,891 Ambassador
    First Anniversary Name Dropper First Post Photogenic
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    Yes, dont bother asking them, just pay the £50 per month when you can.

    It's no good trying to re-negoatiate with rundles, you just go round in circles.

    Keep paying it, and try not to miss any more payments.

    They can't come into your home, unless through an unlocked door, so just be wary and keep paying what your paying.

    Best advice is not to get into protracted argument with them, don't look for their approval, just keep up with the payments and it will soon be paid off.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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