Question about Tesco 3 for 2 on vitamins

sarah1972

Ranger8 wrote: »

My youngest daughter took delivery of the order and said the driver did mention the missing item but obviously she was unaware of the 3 for 2 offer I had used.
I`m not too good on the phone and why I always email.

Oh thats a shame I would try to get someone to call for you, they have always been better on the phone than via email. The only other way which I have just thought of is to go back into your order and there will be a refund button next to each item, click refund and one of the reasons is unsuitable sub. If too much time has gone by though the refund button disappears.

alanq wrote: »

I find it useful that in recent months ASDA emails a copy of the delivery note in advance so any out of stock or substituted items can be spotted before the driver arrives. Ocado has been doing this for years. I don't shop with Tesco these days does it send an email?

I keep telling the Tesco drivers to pass on that Asda and Ocado do this and to try to give feedback as I agree, its really handy knowing in advance.

Ranger8

Sorted, Tesco vouchers credited thanks to Resolver :j