Help re final month mortgage payment

Blunty

I have a mortgage with Halifax and it is due to complete this month.

I checked my online mortgage Transaction History yesterday and it showed the following:

30 Jun 17 Interest 1.02 (Out) Balance 0.23
1 Jun 17 DD 346.92 (In) Balance -0.82
31 May 17 Interest 2.20 (Out) Balance 346.10

I rang up the Halifax mortgage department yesterday and asked about what the process was for the closure of the mortgage as I was aware a DD of 346.92 had been collected from my account on 3 July. I was told they would look into this and get back to me in due course.

I then checked my online mortgage account today and it showed the following:

1 Jul 17 DD 346.92 (In) Balance 0.23
30 Jun 17 Interest 1.02 (Out) Balance 347.15
1 Jun 17 DD 346.92 (In) Balance 346.10
31 May 17 Interest 2.20 (Out) Balance 693.02

I'm at a loss as to how the amount owing on 31 May 17 should have been retrospectively increased (and indeed the amount owed for each prior month, which has increased by 346.92 for each month down to 31 Jul 16).

I've rung Halifax again and they explained something about payments being applied etc etc, but I didn't quite understand.

Does anyone know what's going on?

Thanks in advance.
Bill

getmore4less

I would go back to the last written annual statement and work forward from that.

It does seem strange.

If on line records go back further make sure they match the last statement.

Blunty

Thanks - I'll try to dig it out! In the meantime, I just don't get it!

getmore4less

I think it will be case of reverse engineering the numbers.

hopefully only going back to the last paper statements and working forward.

one thing that jumps out on a second look is the Balance has changed but not the interest that looks suspicious

What interest rate is the mortgage?

Blunty

Thank you again - that is a good point you make about the interest not having changed! I cannot access my last annual statement at the moment as I am away from home, but the interest rate is the Halifax SVR of 3.74% which it has been since my fixed rate finished two years ago.
I know that when the fixed rate finished they didn't automatically revert me to the SVR (I was paying a higher fixed rate) but when I alerted them they subsequently reduced my monthly payments marginally so that over the lifetime of the mortgage to reflect the overpayment I'd made.

I'll update also if and when I hear from them, but I can't escape the conclusion that they have retrospectively altered the figures. Fortunately I have a screenshot of the figures as they stood on the day before they changed them.

getmore4less

Interest looks right for the previous balances.

I would not question any more till you have your version sorted once you can access your statements.