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Package opened
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AG47
Posts: 1,618 Forumite
I bought something from USA, the package was definitely opened and tapped back up, I could see that.
But the seller claims it must have been in transit that the goods were stolen, I have no way of knowing if he made it look like that.
Is there any way to tell if customs or somebody opened it.
But the seller claims it must have been in transit that the goods were stolen, I have no way of knowing if he made it look like that.
Is there any way to tell if customs or somebody opened it.
Nothing has been fixed since 2008, it was just pushed into the future
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Is it true that if customs were to open the package then they should put a sticker on explaining that it was inspected?
If there is no sticker from customs then who else could have opened it?Nothing has been fixed since 2008, it was just pushed into the future0 -
Doesn't matter. If you didn't receive the goods, just open an INR case (assuming you bought on ebay) or raise a chargeback/claim if you paid by card/Paypal.0
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Does anybody know if customs open your packages, are they required to put a sticker on explaining why?Nothing has been fixed since 2008, it was just pushed into the future0
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No such requirement (and if you think about it, it would be pretty daft for Customs to highlight what made them check!).0
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Doesn't matter. If you didn't receive the goods, just open an INR case (assuming you bought on ebay) or raise a chargeback/claim if you paid by card/Paypal.
Not the best way to proceed as the seller will win if they provide tracking details which show the package was delivered.
Instead open a "not as described case" and say that you received an empty package.
If you are asked to return "the item" just make sure you get a pre paid returns label then return the empty packaging.0 -
Doesn't matter. If you didn't receive the goods, just open an INR case (assuming you bought on ebay) or raise a chargeback/claim if you paid by card/Paypal.
This is the incorrect advice.
As 19lottie82 has mentioned, open a SNAD case and return the empty envelope at the sellers expense.0 -
No the problem is somebody opened it in transitNothing has been fixed since 2008, it was just pushed into the future0
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No the problem is somebody opened it in transit
Or item was badly wrapped and item was lost and package resealed en route. Unless you can prove something was lost en route , which you can't, your only option realistically is a SNAD claim or else just write it off.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Irn-Bru-Kid wrote: »This is the incorrect advice.
As 19lottie82 has mentioned, open a SNAD case and return the empty envelope at the sellers expense.
Thanks for correcting me, but why repeat something someone has already said? The point has already been made very clearly.0
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