Possible return of unfriendly, bossy volunteer

Miss_Heartilly

Perhaps, but either way the charity is losing money or at least it was when she was on the till.

I dunno, not to sound 'assuming' but there's just something untrustworthy about her. Her attitude in general is terrible, she treats people horrendously. One volunteer I was working with today even said that if Maureen ever came back then she would leave as she can't be bothered with her nastiness. Another volunteer hasn't been in properly since he heard she was returning, as he said he doesn't fancy spending all day running around after her and carrying out her orders.

I opened a locker today in the storage room. It was stuck, or at least I thought it was. It was actually locked. I managed to open it with my locker key for some reason it worked. I thought it was the locker i was using at first (i was in a rush as didn't want to leave shop floor to long as i was on my own and didn't look properly) Inside was all sorts of stuff brand new DVD boxsets, a bottle of whisky new and unopened, large box of chocolates and jewellery and gift sets. All stuff Maureen has stored in a locker. Now she isn't supposed to store shop items in this locker, not unless she pays for them the same day and your not supposed to take the key home. Surely, all this new stuff wouldn't be hers as it's not stuff you'd take to a charity shop whilst volunteering, so obviously donations that have come in.

But she does occasionally does raffles. But storing this stuff in a locker just seemed suspicious to me and taking the key with her as well for about 2 months. The locker isn't hers it's actually anybodys who is volunteering that day.

Miss_Heartilly

anamenottaken wrote: »

Is there a lone worker policy? Has an assessment been carried out relating to this?

Yeah, but management seem to ignore it when it suits them as they want to keep the shop up and running I guess.

Mojisola

Miss_Heartilly wrote: »

Yeah, but management seem to ignore it when it suits them as they want to keep the shop up and running I guess.

They won't be able to keep it running if everyone leaves once Maureen comes back.

jessex1990

Miss_Heartilly wrote: »

Perhaps, but either way the charity is losing money or at least it was when she was on the till.

I dunno, not to sound 'assuming' but there's just something untrustworthy about her. Her attitude in general is terrible, she treats people horrendously. One volunteer I was working with today even said that if Maureen ever came back then she would leave as she can't be bothered with her nastiness. Another volunteer hasn't been in properly since he heard she was returning, as he said he doesn't fancy spending all day running around after her and carrying out her orders.

I opened a locker today in the storage room. It was stuck, or at least I thought it was. It was actually locked. I managed to open it with my locker key for some reason it worked. I thought it was the locker i was using at first (i was in a rush as didn't want to leave shop floor to long as i was on my own and didn't look properly) Inside was all sorts of stuff brand new DVD boxsets, a bottle of whisky new and unopened, large box of chocolates and jewellery and gift sets. All stuff Maureen has stored in a locker. Now she isn't supposed to store shop items in this locker, not unless she pays for them the same day and your not supposed to take the key home. Surely, all this new stuff wouldn't be hers as it's not stuff you'd take to a charity shop whilst volunteering, so obviously donations that have come in.

But she does occasionally does raffles. But storing this stuff in a locker just seemed suspicious to me and taking the key with her as well for about 2 months. The locker isn't hers it's actually anybodys who is volunteering that day.

Take a photo of it and report your suspicions to your manager. You don't want to be accused of suspecting something and not reporting it. They might even accuse you!

Miss_Heartilly

Malthusian wrote: »

Don't know why it would surprise you. Can you see a corner shop owner who needs the takings to feed their family putting up with this? The charity doesn't bother because the people that lose out are the beneficiaries of the charity, and they aren't in a position to complain.

The fundamental problem is that the store manager or owner is not doing their job. They could do proper accounting which would flag up the discrepancy between the stock going out and the money going in, but they don't. They have the right to install CCTV, but they don't. The OP knows what needs to be done but she doesn't have the power to do any of it. The only thing she can do is allege the theft and she doesn't have any evidence. (Even if she sees Maureen physically doing it, it is still her word against Maureen's.)

In the OP's position I would be leaving before Maureen tries to pin the thefts on me. If this was her livelihood she would have a dilemma but it isn't.

Honestly, he is the worse manager I have ever had.

This is some of the things he has done;-

Left me on my own running the shop, when he actually said that a volunteer can never be left on their own Didn't even show up on my first day in the shop to 'train me' another volunteer had to do it and even then I just kind of taught my self by using my own initiative and asking questions told me off for having my partner in the shop, helping me out when I had nobody else to help me run the shop as i was on my own as 'couples can't work together.' told my partner that he can't come in the shop while i am working in general even just to pop in moaned at me for keeping the shop open past 3 o clock. This wasn't my fault I had aload of customers come in at 10 to 3 then more came in etc.. which meant i shut the shop a bit late. what does he want me to do be rude as hell and throw them out. Anyway, i was thinking it may result in more profit for the shop and seeing as he's never around what did he care? got a new girl in, and gave her all responsibilities of the till and opening up etc.. and trained her up for this on her SECOND day whereas I had been there 4 months and all he had me doing was opening donations bags. When I pointed out on his list I needed some training arears ticking off as i had basically learned these by teaching myself he said 'oh ok i will look at it later.' but never did mark it off. Basically, he didn't train me but yet trains this new girl who's only on her second day., allowing me to do basic stuff. Say's nothing when the new girl keeps writing me snotty notes as she's on a power trip. Listens to the new girl who claims i haven't cashed up on the till, when i show him the till receipt he says 'oh that's not the one you cashed up." when i point out the date and that it was the day I was on. He says "Ok put the paperwork away now." Allows a bullying volunteer like Maureen to operate and says very little as he seems to think he needs her. Heaven knows why. Only see him when he pops down for half an hour about once a week, sometimes not even that. He will ring up for the 'figures' after cashing up but that's about it.

In all honesty, I probably like the unofficial manager as I do everything.. opening the shop, deal with the deliveries, close the shop, do the till, serve the customers, sort through donations and hang them out on shop floor, i do the window display. I do the cashing up of the till, the banking and I fill in all the paperwork. If anything goes wrong, doesn't matter who's in with me I will get the blame for some reason.

Miss_Heartilly

Mojisola wrote: »

They won't be able to keep it running if everyone leaves once Maureen comes back.

That's true. I think I will approach the other volunteers about this and see what they say. No offence to them but some of them seem afraid to stand up for themselves and don't want the drama so I'm not sure if this will be successful or not. But I can certainly try anyway.

IAmWales

Miss_Heartilly wrote: »

I opened a locker today in the storage room. It was stuck, or at least I thought it was. It was actually locked. I managed to open it with my locker key for some reason it worked. I thought it was the locker i was using at first (i was in a rush as didn't want to leave shop floor to long as i was on my own and didn't look properly) Inside was all sorts of stuff brand new DVD boxsets, a bottle of whisky new and unopened, large box of chocolates and jewellery and gift sets. All stuff Maureen has stored in a locker. Now she isn't supposed to store shop items in this locker, not unless she pays for them the same day and your not supposed to take the key home. Surely, all this new stuff wouldn't be hers as it's not stuff you'd take to a charity shop whilst volunteering, so obviously donations that have come in.

But she does occasionally does raffles. But storing this stuff in a locker just seemed suspicious to me and taking the key with her as well for about 2 months. The locker isn't hers it's actually anybodys who is volunteering that day.

You opened a locker that you thought was yours but you've now decided the stuff in it has been put there by Maureen ...

Righty ho!

Miss_Heartilly

IAmWales wrote: »

You opened a locker that you thought was yours but you've now decided the stuff in it has been put there by Maureen ...

Righty ho!

That's correct.

z1a

Get a friend to take something inexpensive but probably desirable to Maureen, and donate it whilst Maureen is "In charge". Then see if it goes on display.

ohreally

Why are you still volunteering for this outfit?