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Long wait for tax refund

cogito
cogito Posts: 4,898 Forumite
My wife was taxed on her pension income last year even though it was below her personal allowance. I understand that this was because of the way she was coded. We applied for a refund at the end of the tax year but ten weeks later, we haven't received it. Is such a delay normal and are they obliged to pay interest for the delayed payment?

Comments

  • Why did you wait to the end of the tax year? There are special forms to make such a refund claim.

    Get your wife to log onto her personal tax account (gov.uk) to check the status of her repayment - I think there is a tool to track progress of correspondence.

    Yes she will be paid interest if the repayment isn't issued until after 31 January 2018.
  • cogito
    cogito Posts: 4,898 Forumite
    Because it was taken as a single payment in March and we used the correct form to apply for the refund.
  • xylophone
    xylophone Posts: 45,918 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Has she looked at her personal tax account?

    https://www.gov.uk/personal-tax-account
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