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Settlement confusion
Ben75
Posts: 59 Forumite
I sent a letter to Wescot to offer f&f settlement on a debt they are managing on behalf of HBOS. They wrote back saying yes, and agreed to mark as partially satisfied, not to pursue the remaining balance and not to pass it on for anyone else to pursue. All fine - I paid up, debt settled.
A day later I then received received another letter from Wescot asking me to pay a one-off payment on the reduced balance as agreed. This letter had a clause saying they would contact me again in six months to agree repayment of the remainder of the balance.
My feeling is that letter A covers me, and letter B is a template they've sent that isn't quite right as it covers payment arrangements, but I am slightly concerned that I could face an argument in six months time. Anyone had a similar experience?
A day later I then received received another letter from Wescot asking me to pay a one-off payment on the reduced balance as agreed. This letter had a clause saying they would contact me again in six months to agree repayment of the remainder of the balance.
My feeling is that letter A covers me, and letter B is a template they've sent that isn't quite right as it covers payment arrangements, but I am slightly concerned that I could face an argument in six months time. Anyone had a similar experience?
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Comments
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Keep the original letter safe, if they contact you again, go through there complaints procedure, and take the matter to the FOS if nessesary.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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