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Wye Valley Visitor Centre - ParkingEye

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Hi all,
I've received a PCN from Parking Eye at the Wye Valley Visitor Centre, on Easter Sunday. Both me and my son! It was the first (and last) time we visited and it looked closed when we got there. It took a while to find anyone and understand the signs, I bought a ticket 7 mins after entering. At no point did I realise I'd been filmed going in and that the time would start on entering - not from when I bought a ticket!
We entered at 10:23 and left at 14:37. We paid 4 hours parking from 10:31 to 14:31, so 7 mins before and 7 mins after (14 mins over in total).
I appealed to Parking eye but they turned it down. How likely am I to win my POPLA appeal?. I can't really afford £120 let alone £200!!. Feeling quite sick about it all.
Any help or advise would be great.
Cheers
Jim
«13

Comments

  • The_Deep
    The_Deep Posts: 16,830 Forumite
    According to the Law of Contract, the time starts after you have read the contract and, having agreed to its T&C, purchased a ticket, and found a parking space. This is called the "grace period" and set out in the BPA/IPC Code of Conduct. Read this

    http://parking-prankster.blogspot.co.uk/2014/03/waiting-for-space-is-not-parking.html
    You never know how far you can go until you go too far.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    read clause #13 of the BPA CoP closely

    then read post #3 of the NEWBIES sticky thread and start drafting your popla appeal, where clause #13 will be the main feature, but add all the other relevant legal arguments as well

    in theory, your popla appeal should win on clause #13 alone , 2 grace periods, one before the parking event to find a space, park up , read the signs , pay for a ticket and place it on the vehicle, and another afterwards whilst leaving (over 10 minutes to leave)
  • Coupon-mad
    Coupon-mad Posts: 152,344 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Is your username a football related? Just wondered.

    We win at POPLA almost every time.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • PalaceJim
    PalaceJim Posts: 16 Forumite
    Yes It's PalaceJim as in the 'mighty' Crystal Palace FC.

    Thanks for the advise, I will appeal as I seem to be well under both 'grace' periods. 7 mins before and 7 after. A friend who live nearby has taken pictures of the signs and car park, so if anyone else needs to see them just let me know and I will try to post them on here or send them,

    Thanks
  • llcomp2
    llcomp2 Posts: 11 Forumite
    Jim, I would really appreciate these images as I am going to appeal the same PCN from Parking Eye.

    Good luck! :T
  • Myci85
    Myci85 Posts: 412 Forumite
    Eighth Anniversary 100 Posts Name Dropper Combo Breaker
    Wow, they clearly have no consistency on their charges even in the one place!

    I got a pcn from that same car park on the bank holiday monday, paid for 4 hours, was there for a total of 4 hours 10 mins, and my charge was £100, or £60 if paid early.

    I have had my initial appeal rejected and have just finished compiling my POPLA appeal to send tonight, with lots of helpful advice and pointers from Coupon-mad - let me know if you want to see it. I doubt you'll have the photos yet so too late for me to use, but I'd be interested to see them!
  • Coupon-mad
    Coupon-mad Posts: 152,344 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'll leave this for others, I'm a bit busy.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • PalaceJim
    PalaceJim Posts: 16 Forumite
    I have photos of the Wye Valley Visitor Centre car park and signs if anyone needs to check them.
    Message me with your email and I'll send a link to the folder.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Why not just post a broken* link to the online folder in a reply here?

    Or are you trying the harvest email addresses?

    * change http to hxxp
  • PalaceJim
    PalaceJim Posts: 16 Forumite
    dropbox.com/sh/qkpb9drk7gwqwi1/[/url] AAAwXJyh0X6xnOe8BaoGXjCIa?dl=0
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