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E: 02/05 (10am) Win £200 to spend at Next (FB)

2

Comments

  • I've also messaged
  • soozie3
    soozie3 Posts: 274 Forumite
    Part of the Furniture 100 Posts
    I can't see any posts and have messaged them too
  • ladyjune
    ladyjune Posts: 215 Forumite
    Part of the Furniture 100 Posts Photogenic
    I messaged them and was told to refresh the page! Did this and went back to them as no improvement, no posts after 18th. I do not seem to have this with any other facebook pages.:(
  • Tubbss
    Tubbss Posts: 444 Forumite
    Part of the Furniture 100 Posts PPI Party Pooper
    I use chrome - no issues - all ok just now.
  • bluesooz
    bluesooz Posts: 7,417 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    had a few more replies with all the usual answers - try new browser, different device, log out then back in, clear browsing history, make sure I'm following.... blah blah ( all of which I have already tried) as basically they have no idea why and they say no one else has a problem
  • same problem here. Messaged them, not helpful
    "
    think there is a problem with your page as the latest post I can see is 18th april. I came over to enter this weeks friday giveaway, but can't see any recent posts. Seems some of my friends can see a post and some can't.









    just to add a friend gave me a link to the comp and I'm getting "Sorry, this content isn't available at the moment The link you followed may have expired, or the Page may only be visible to an audience that you aren't in. Go back to the previous page · Go to News Feed · Visit our Help Centre"









    for this post https://www.facebook.com/nextofficial/photos/a.104416018769.91653.94971738769/10155201908593770/?type=3&theater









    10710772_10152744754888770_2262802705047560549_n.png?oh=5d266755aeb0e715512d37f6bc287d15&oe=5990269B
    Apologies for this Sian we are looking into this. Please try and clear the cookies from your browser and try again. If the issue still persists please confirm the device and browser you're using.









    laptop firefox









    doesn't work in chrome either









    10710772_10152744754888770_2262802705047560549_n.png?oh=5d266755aeb0e715512d37f6bc287d15&oe=5990269B
    Have you liked our Next page?









    Sat 12:10I do like your page, but that doesn't affect what I can see on a 'public' page.









    Sat 18:5710710772_10152744754888770_2262802705047560549_n.png?oh=5d266755aeb0e715512d37f6bc287d15&oe=5990269B
    Hi Sian, I am sorry that you are having issues with our page, have you tried it on another device?









    no, only got a laptop, don't use fb on my phone









    10:3310710772_10152744754888770_2262802705047560549_n.png?oh=5d266755aeb0e715512d37f6bc287d15&oe=5990269B
    Hi Sian, I'm so sorry for the delayed response, however in relation to the above we've not experienced any difficulties on our page as you're experiencing these issues it may possibly be due to your facebook settings, which may need to be changed. Once again we're really sorry for the inconveniences caused. Many thanks.









    Chat conversation end"
    need everyone with a problem to message them, as they don't seem to be taking it very seriously






    Type a message...
  • cinders59
    cinders59 Posts: 7,822 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I DM them on Fri and have not received a reply off them
    Thanks to all who post comps :)
    ITV winners membersclub#2
  • I've been trying to work out what is wrong, as it's a bit of a curious problem! I entered fine on 28th from my iPad and I can still now access the post using the link in the OP just fine today too. I don't have access to a laptop to be able to check, but maybe that is the differentiating factor? Are all of you having trouble trying from a laptop? Can you try from a phone/tablet? Curiously, this week's competition post has 5.9k comments on it, compared to only 2.1k, 2.2k and 2.3k for the last 3 weeks Friday competitions, which seems like a huge jump! Could this be affecting the display? Although odd that it is affecting all posts since 18th too. I'm sorry I'm not sure what else to suggest :(
  • mjm3346
    mjm3346 Posts: 47,389 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've been trying to work out what is wrong, as it's a bit of a curious problem! I entered fine on 28th from my iPad and I can still now access the post using the link in the OP just fine today too. I don't have access to a laptop to be able to check, but maybe that is the differentiating factor? Are all of you having trouble trying from a laptop? Can you try from a phone/tablet? Curiously, this week's competition post has 5.9k comments on it, compared to only 2.1k, 2.2k and 2.3k for the last 3 weeks Friday competitions, which seems like a huge jump! Could this be affecting the display? Although odd that it is affecting all posts since 18th too. I'm sorry I'm not sure what else to suggest :(

    Doesn't show for me using a Desktop, Chrome, Win 10 but it's not device specific as someone else can login (incognito, which I already tried) on the same machine and all the posts show.
  • mjm3346 wrote: »
    Doesn't show for me using a Desktop, Chrome, Win 10 but it's not device specific as someone else can login (incognito, which I already tried) on the same machine and all the posts show.

    Oh so it's Facebook account specific? That's weird! Hopefully Next can sort it out :)
This discussion has been closed.
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