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Mortgage Lender's valuation report... not allowed to see it.

Hi all,

As part of my mortgage application with Virgin Money I paid for the basic Lender's valuation report. All went well and I got the mortgage offer through quickly.

I asked my broker to ask Virgin Money for a summary of the valuation report and was told VM declined to share it and that VM recommended I commission my own survey.

When I bought my current property with a mortgage through Nationwide they provided a one pager on the details of the property and a 5 line summary of the survey. On that occasion I also commissioned a homebuyer survey so got that full report separately.

I understand the risk of not getting a more detailed survey so don't intend to do that. The VM survey cost £331 and the mortgage comes with a £300 cash back on completion so I'm not worried about being out of pocket here.

Given that I have paid for a survey to happen (albeit for the lender to lend to me) do I have any consumer right to demand access to the survey report?

The only thing i can find on the VM website about this is to say "this report is separate to any that you choose to get" - which isn't too obvious that they won't share even a snippet.

Is this typical in the industry? Do other lenders provide a summary instead of sharing the basic report?

Grateful for any insight. Thanks.

Comments

  • kingstreet
    kingstreet Posts: 39,293 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No you don't.

    Nationwide has also gone non-disclosed as well.

    The mortgage report and valuation (nothing to do with a survey) is done by the lender's chosen surveyor purely for the lender's benefit whether you pay for it or not.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • FIRSTTIMER
    FIRSTTIMER Posts: 637 Forumite
    No you cant - the only lender that allows surveyors to send the mortgage valuation report out is HSBC/First Direct all other seem to be non disclosed.


    I have no idea why - but having said that hsbc/first direct are the cheapest in terms of paying for valuation/surveys and they also pay the surveyors the most out of the lenders for carrying out the task which is interesting but no idea why.
  • Strummer22
    Strummer22 Posts: 718 Forumite
    Ninth Anniversary 500 Posts Name Dropper Combo Breaker
    I got a copy of ours from Leeds BS. Unfortunately that purchase fell through and we're now going with Nationwide on a different house. Bummer that they don't disclose, I was going to use what they said to decide whether I wanted a more detailed survey.

    I presume they at least disclose that they're happy with the valuation and prepared to lend the full amount!? :rotfl:
  • kingstreet
    kingstreet Posts: 39,293 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Colleys issues a copy of the valuation on all Halifax cases.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
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