section 75 & car finance loan for a BMW

MEM62

MRnottingham wrote: »

basically a previous repair done to the car shows the back door is a different shade colour from the rest of the car, the rear wheel arches are not remotely in the original shapes, and this coupled with the suspension failures which i had repaired recently and the fact the car sits slanted and is slightly tilted and the door panels on the whole car are so un even

You spent £14k on a car but failed to inspect it closely enough to notice poor repairs, different coloured panels and the fact that it does not sit flat on the road?

Maybe at the time you may have been able to make a case but, three years later, I think you will struggle. If you give some feedback to Mobeer's questions someone may be able to offer you guidance on an approach.

GazNicki

I'm pretty sure that after 3 years you don't have much of a case. When buying a used car, the best advice is Buyer Beware. At £14k for a purchase, you could have paid the AA to inspect the car for £60 and they would have instantly identified all the issues you are mentioning.

Furthermore, after 3 years, it is arguable that the suspension issues could be down to wear and tear. The suspension would be out of warranty, and therefore a cost to you as the owner. And if it has been repaired, the car shouldn't sit slanted. If there was damage to the sub-frame or chasis causing that, the repairer should have informed you.

You really are going to be pushed to get your money back, the car repaired for free, or a replacement if that is your end goal on this instance - IMO.

motorguy

McKneff wrote: »

Salesman maybe lol ???

All sounds a bit fishy....

motorguy

MRnottingham wrote: »

Hi,
i need some sound advice and help,

i have a vehicle that i bought as approved used from a bmw authorised garage, my dream purchase ,
i took a finance loan with barclays who paid the majority of the loan to the bmw garage, ive made all my payments and im upto date,
immediatly i started noticing things going wrong, there was previous damage to the vehicle that had poorly been repaired and 3 years laters it looks even worse, i also in the first year of the loan and the car still under approved used warranty noticed the rear suspension damaged and the b,mw garage continually fobbed me off, it made me depressed to the point i nearly wanted to kill myself as they branded me a liar

i had the suspension repaired for a cost of £500 at another garage, and other vechile garages have said the car looks terrible as the panels are all out of allinghment and the car was most likely had several impacts in the past before i bought it, i wasn't made aware of this when i purchased the car, also the 14 day cooling off period was more like 3 days , as the salmon delayed the pickup date saying the car was being prepared, i found later they had been driving it around as courtesy car or show room test car in that period and put on extra miles
i also found the food and chewing gum in the car

basically a previous repair done to the car shows the back door is a different shade colour from the rest of the car, the rear wheel arches are not remotely in the original shapes, and this coupled with the suspension failures which i had repaired recently and the fact the car sits slanted and is slightly tilted and the door panels on the whole car are so un even its made the car resale value pretty low compared to what it should be

i recently asked my loan company barclays for help before i take them to court , as the car is nice but its clear to see their has been previous damage no caused by me in the past, enough to put any future purchaser not to buy the car,

can anyone advise what a section 75 is and who will claim the money for me and what this will all involve or if the section 75 will work in my favour,

its a massive nightmare that i just wish i never set foot in sytner bmw garage

Three years in i think is too long for any effective chance of them doing anything.

Surely you're bound to be at a point where you can sell / trade in / dispose of the car and move on?

davidwood123

3 years later you're moaning about the paint?

Forget it and move on with your life.

Just out of interest, how much £ are you after?

bris

I wish it was that easy, I would get my money back for every car.


But alas I live in the real world, 3 years down the line and looking for a refund, dream on.