Received something I didn't order

edited 30 November -1 at 1:00AM in All Shopped Out!
4 replies 12.6K views
RaeganRaegan Forumite
6 Posts
edited 30 November -1 at 1:00AM in All Shopped Out!
I recently placed an order online with a well known shop. When my order got delivered I had received a pair of shoes that I did not order. I have checked my invoice that I received this the parcel and I have checked my online account and there are no records of me purchasing them. Does this mean I can keep them or do I have to send them back? :undecided

What should I do? 4 votes

Send them back
50% 2 votes
Keep the shoes
50% 2 votes


  • Sarahdol75Sarahdol75 Forumite
    7.7K Posts
    Part of the Furniture 1,000 Posts
    Did you receive the item that you did order?

    I once ordered a pair of trainers for my son, size 7 (adult size) and a baby pair of size 7 arrived aswell, nothing to say they were in the parcel, nobody ever asked for them back, so I kept them.
  • Torry_QuineTorry_Quine Forumite
    18.6K Posts
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Do you really have to ask?
    Lost my soulmate so life is empty.

    I can bear pain myself, he said softly, but I couldna bear yours. That would take more strength than I have -
    Diana Gabaldon, Outlander
  • DasaDasa Forumite
    700 Posts
    Tenth Anniversary 500 Posts
    I wouldn't send them back but I would contact them ,and get them to arrange to collect from you. I did that once and they never came back to me so I kept the stuff.
  • RaeganRaegan Forumite
    6 Posts
    Received everything else that I ordered as well as the extra item:D

    I will get in contact with them to see what they would like me to do with them��
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