HSBC Mortgage Application Timings?

tylr

It is through a broker.

indiechickuk

is it out of the ordinary for HSBC to have a mortgage application for 17 days without coming to any decision?

it seems to be... they had my documents for 12 working days, then realised they'd lost half of them. It's only because I called every day for a week (sometimes on the verge of tears!) that it got SUPER prioritised, and I was able to re-upload the documents direct to the decision maker. And yet they actually checked the documents and made a decision in the space of 4 hours.

One of the customer service people I spoke to said that they've just got a massive backlog at the moment.

yping930

We are share ownership buyer due to landlord wants the house back by Christmas!! Found a lovely house from housing only need 65000 to start off with and decided to go with HSBC due to my husband bank with them for more than 20years and they have the beat rate at the moment too. Our timeline is --
online application submitted on 16th Oct.
Email asked for all evidence documents on 17th Oct.
Documents and passport verification in branch( so glad that i took the name card from the lady that took our documents for later!)
Start the waiting game while sorting out solicitors and housing. In between we got calls from their mortgage team asking for more details on our payslips, deposit origin and more bank statement as well as my passport copies again as they seems didn't receive it at all!!
It's now the 3rd day under review with the underwriter.
The wait is killing us!!!

silviu85

26.03 Submitted full application
27.03 Submitted to underwriters
03.04 Aprooved subject to valuation
04.04 Valuation recieved by hsbc as it was booked from the 28th
06.04 valuation with the valuation team
10.04 phoned customer service and they told me valuation has been checked and i need to wait for the advisor to contact me.Managed to email the advisor and she now states that she has no valuation,and that the valuation is with the valuation team.Rang customer service again,they rang valuations team and they said valuation is with the advisor so basically they are now playing a little ball with us

warnerr88

23.03 Submitted full application via L&C
10.04 After submitting some further documents, today have got approved subject to valuation.

How long does it take roughly for the valuation to be done? Will I get any info on when it is booked?

Klr005

06.04 AIP received
10.04 Application submitted by local financial advisor
11.04 Called by Countrywide surveyors to book our lender valuation. Booked for 18.04.

Klr005

We had our valuation yesterday and the chap was very helpful. Said he'd be sending the report to HSBC by close of play yesterday (he came at 10am).
He also said there was nothing to worry about with his valuation.

We've had no updates from our MA. Should I be worried, or is it just our MA not advising at every teeny step?

silviu85

Hsbc are not good at keeping you updated,you need to stand on top of them for every update..

Amberlane

Mortgage application to HSBC approved within 8 days

monz

Applied Wednesday 25th April
Mortgage appointment on phone 27th April and sent to underwriters
Awaiting response - was told that it!!!8217;s normally 10 days but will know for next week... she told me would be fine and don!!!8217;t worrry....