We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Erc
CarlPH87
Posts: 1 Newbie
Hi all
I was in a 2 year fixed with Woolwich. I was advised that if i remortgaged within 6 months then i would get the ERC of £1900 back.
I sold my property in Nov 2016 with march 2017 the end date of the 2 yr fixed period. I then went to look for a new mortgage with them in Jan 2017 for a new property and was told i would not get the £1900 back even if i did go with them.
i am a Barclays bank customer and feel weve been wrongly advised.
Ive sent a complaint to Barclays. What are my chances of getting the money back?
C
I was in a 2 year fixed with Woolwich. I was advised that if i remortgaged within 6 months then i would get the ERC of £1900 back.
I sold my property in Nov 2016 with march 2017 the end date of the 2 yr fixed period. I then went to look for a new mortgage with them in Jan 2017 for a new property and was told i would not get the £1900 back even if i did go with them.
i am a Barclays bank customer and feel weve been wrongly advised.
Ive sent a complaint to Barclays. What are my chances of getting the money back?
C
0
Comments
-
Depends on what evidence exists to support your allegations.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
-
I had the same thing with Halifax (but 3 months). Complained to person doing new mortgage, he asked central Helpdesk who said no, complained again and it went to next boss up (area manager), they said no, asked them to justify and on day of new mortgage got refund in full.
I had proof as all over their website and letters (although can revoke anytime).0 -
Did you call their call centre and you were told that? If you did they will have a call log and should be able to find the call. They will be able to listen to that and if you've been told that then you'd have grounds for compensation.I am a Mortgage & Protection Broker
You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
Ordinarily, Barclays would refund your early redemption fee in these circumstances. Sounds like it is mis communication which the Lender will resolve.I am a Mortgage Broker
You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.9K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 247K Work, Benefits & Business
- 603.6K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards