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Tesco Personal Loan - interest rate?

Hi all,
I would really appreciate someone explaining something to me about my Tesco personal loan. We took a large £35,000 loan out in November last year to complete the renovation work on our house. The interest rate was a whopping 8.3% but we had little choice at that point. We took a 2 month break before starting to pay it back so the first payment was Dec 2016 at £436 a month. We have so far made 3 payments and am about to make a 4th. We are now in the process of remortgaging our house to borrow the extra amount to now pay off the loan but have been told by Tesco that we have not paid a penny off the loan, only interest and in fact we now owe more than what we originally borrowed. 3 payments and the redemption figure is £35,400. Can anyone advise why because Tesco couldn't explain it properly to me and I would like to know whether after this 4th payment, the outstanding balance will have gone up further!


Thanks in advance,
Becky

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