Inverter issue


I had got Solar panels installed on our roof in March 2015. In Jan of '17 I noticed that the solar electricity meter was not reporting any units. I called up the company (say company A) from whom we bought the Panels and installation. They suggested that I go in the loft and see if I could see any error code. I did the same and found that the inverter was totally blank and seemed dead. Company A then asked me to contact the inverter manufacturer to get the issue fixed. I did the same. However the inverter manufacturer insists that company A needs to check the inverter and if it is faulty they will send a new one to company A who has to come again and install the new one. This has been going on for 3 weeks now and none of them is ready to come and fix. What are my options now? The inverter has 12 years warranty as per the order which I signed with the company A.

Thanks in advance for your help


This discussion has been closed.
Latest MSE News and Guides