Defaulted on credit card, contacted by Moorcroft, need advice ASAP!

djstone

Hi, posting on behalf of my partner, massive thanks in advance for any advice anyone can offer!

His hours have been cut recently (hourly paid minimum wage job) and money has been short, I knew he had been struggling to pay his credit card (Santander) but not the full extent, turns out he hasn't paid at all since about September of last year. He received a letter from Moorcroft debt recovery dated 13/02 saying he needed to get in contact with them to repay the full sum (£2200) within a week, which obviously ran out today. He hadn't contacted them, they called him this morning but he didn't answer and that's when he told me the full extent of things.

Obviously now we need to get a letter to them ASAP (from a bit of googling I have established that phone contact is not a good idea) but not sure what to say? Money is very very tight and he would not be able to afford to pay much a month, that's why he stopped paying his credit card! And definitely he wouldn't be able to pay the full sum now. I do have a little bit put aside and could probably scrape together £900-£1000 as a lump payment but I don't know how to go ahead offering that to them or whether they would accept it? We are both very worried about this and I am not really sure what to do or what we should write as I have no experience of this sort of situation.

Sorry for garbled post, I am a bit stressed out plus writing on a tiny phone screen doesn't help 😂 Thanks for reading this far to anyone who did and thanks in advance for any advice

sourcrates

Hi,

Ok, Stop panicing, moorcroft only manage debts, they don't buy them, so as they don't own the debt, they can't take things any further.

You can ignore them if you wish, the account will just be cycled around to another DCA in time, eventually it will be sold on.

Dont stress out over this, keep your money, if you want to set up some kind of repayment plan, make a monthly offer you/he can afford to them, in writing.

Only the owners of debts can take legal action, you do not have to follow there ridiculas made up timetable.

fatbelly

djstone wrote: »

Money is very very tight and he would not be able to afford to pay much a month, that's why he stopped paying his credit card!

Then pay them the 'not very much' per month. You can justify that with a financial statement.

djstone wrote: »

I do have a little bit put aside and could probably scrape together £900-£1000 as a lump payment

After 6 months of being paid 'not very much' they may be receptive to an offer of £900 in full and final settlement