Mortgage Redemption Statement Problems

MoneySavingGenius_2

Hi Guys - I have a little problem I thought you might be able to help me with.

My stupid solicitor has paid my mortgage company too much due to them sending a obviously incorrect redemption statement.
He claims that he does not have a obligation to check the figures at all - so I have to deal with the mortgage company myself. Is this right?
Also what is the procedure for reclaiming the overpayment?

Any help would be appreciated - I am pulling my hair out here :mad:

Mortgagehero

Im afraid I dont have the answer as to whether the solicitor is ultimately responsible, but you could approach the Law Society, the legal services ombudsman. Im sure they will be best placed to advise you on this point.

dunstonh

My stupid solicitor has paid my mortgage company too much due to them sending a obviously incorrect redemption statement.

So, your solicitor received, in writing, the redemption figure and paid that and you think the solicitor is stupid?

He claims that he does not have a obligation to check the figures at all - so I have to deal with the mortgage company myself. Is this right?

It isnt his error and he acted in accordance with the documentation issued.

Also what is the procedure for reclaiming the overpayment?

Go to the lender and get it back.

MoneySavingGenius_2

dunstonh wrote: »

So, your solicitor received, in writing, the redemption figure and paid that and you think the solicitor is stupid?



It isnt his error and he acted in accordance with the documentation issued.



Go to the lender and get it back.

He received the documentation from the lender which stated he must check the figures himself and with me first before releasing funds which he didn't. He didn't even call me to give the figure he was given. So I would say he didn't act in accordance with the documentation and common sense.

Mortgagehero wrote:

Im afraid I dont have the answer as to whether the solicitor is ultimately responsible, but you could approach the Law Society, the legal services ombudsman. Im sure they will be best placed to advise you on this point.

Thanks for the info - I might do that.

dunstonh

He received the documentation from the lender which stated he must check the figures himself and with me first before releasing funds

If it says that, then he should have done so. He would keep a copy of that document on file (as would the lender). Have you seen a copy of the document?

MoneySavingGenius_2

dunstonh wrote: »

If it says that, then he should have done so. He would keep a copy of that document on file (as would the lender). Have you seen a copy of the document?

Yep, he gave me the copy of the statement which was sent by the lenders solicitors which stated this.
Anyway have drawn up a letter with what I think the figure should be to send to the lender. I am seriously considering putting in a complaint against the solicitor though - he really is useless.