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help please parents being scammed
in short i have visited my parents today 15 years ago they purchased a conservatory for there home at a cost of £8000 they paid for it monthly as didnt have the full amount at the time i understand that paying for things over time incures apr but today they told me after 15 years of payments they still owe £13000, 5000 over what they were originly charged 15 years ago over the years im sure they have already paid about 26k for this conservatory and are being told they owe 13k still, im sure they are being scammed and dont know where to start has anybody else been in this situation or does anybody know i how i would begin looking into this for them
thanks in advance
thanks in advance
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