Creditors template letter ... Struggling payment

S1Ebbz

Does anyone have a creditors template letter to send when struggling to make payments

I am entering a DMP however am waiting for basic bank account to be set up before sending documents

Obviously payments are due now and I want to send a template letter to creditors (credit cards) informing I am seeking assistance and am struggling to make the payments this month

Planning to send all info to step change end of this week

StokieBecks

You write to advise them that you have contacted (insert whichever company you have gone with here) and are in the process of setting up a debt management plan. Ask them to put account on hold for 30days and that you will be in contact (or stepchange/payplan etc) will be in contact with your dmp reference and that all future dealings will be done via the dmp company

sourcrates

Template letters and good advice available here on the National Debtline website :

https://www.nationaldebtline.org/EW/sampleletters/Pages/Hold-action-on-your-account-%28sole-name%29.aspx

S1Ebbz

Do you advise sending a letter on each account

Example
HSBC over draft
HSBC loan
HSBC credit card

So three letters as above example? Sorry if this seems a silly question here

sourcrates

S1Ebbz wrote: »

Do you advise sending a letter on each account

Example
HSBC over draft
HSBC loan
HSBC credit card

So three letters as above example? Sorry if this seems a silly question here

One letter, 3 reference/account numbers

S1Ebbz

Thanks . I seem to have no assistance in locating emails or address for HSBc from them. From canceling CPAs to knowing where to email regarding above. Do they purposely make this hard?

sourcrates

S1Ebbz wrote: »

Thanks . I seem to have no assistance in locating emails or address for HSBc from them. From canceling CPAs to knowing where to email regarding above. Do they purposely make this hard?

Try this one :


Customer Care Team
HSBC Bank Plc, PO Box 6125,
Coventry, CV3 9GW

S1Ebbz

Great thank you so much