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Ford credit
Foster1422
Posts: 5 Forumite
in Loans
A few years ago I got a Ford KA on HP and then just before my car was due for renewal I went to Ford who offered me my settlememt figure for my car as it was in such good condition.
So a few months later with my new ford car I got a phoncecall saying I owed them money for my old KA. I disputed this and today get a call saying I owe them the money still.
I do not understand I paid every month on time and my settlement was paid by me putting the car in for a swap. I have the paperwork. What rights do I have? What should I do? I am currently saving for a mortgage and dont want this to go on as another loan or unpaid loan.
I dont want to pay them unnecessarily for a car i sold almost a year ago!
So a few months later with my new ford car I got a phoncecall saying I owed them money for my old KA. I disputed this and today get a call saying I owe them the money still.
I do not understand I paid every month on time and my settlement was paid by me putting the car in for a swap. I have the paperwork. What rights do I have? What should I do? I am currently saving for a mortgage and dont want this to go on as another loan or unpaid loan.
I dont want to pay them unnecessarily for a car i sold almost a year ago!
0
Comments
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Have you got all the paperwork still?0
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Yes i do i think but recebtly moved house0
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My paper work says that customer has nil to pay0
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Send them a copy of that then.0
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Was it you or the dealer who bought the car who were meant to settle the finance? At the time of selling the Ka who obtained the settlement figure?0
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The dealer took my car and received the settlememt figure i suppose and i started with a new one through the dealer.0
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Do as suggested send the copy of that paperwork. Sounds like it's an error on Fords part.
Do you know how much is in dispute ?0 -
It is 180 something pound they have told me but i am so annoyed over it. The dealer has now closed down0
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What was your normal monthly payment on the KA, about £180 by any chance?0
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