Southern season ticket holders on track for refunds worth £100s - can you claim? 7 February 2017 at 1:26PM edited 8 February 2017 at 5:41PM in Public transport & cycling 3 replies 1.9K views

Former_MSE_Megan_F

Thousands of Southern Rail season ticket holders are on track to pocket a lump sum worth £100s after the rail operator agreed to refund passengers affected by "significant levels of disruption" last year...

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'Southern season ticket holders on track for refunds worth £100s - can you claim?'

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Kite2010

You need to look out for an email from [email protected]. The emails have been being sent since mid-January, and Southern is in the final stages of contacting everyone it has details for.

• If you have the email – Click the link in your email and choose how you want your compensation to be paid.

I wonder if any scamsters have jumped on that bandwagon sending out mass emails saying something like "Your Southern Refund" with a link to a similar looking site designed to fool people into handing over their bank/card details so that "southern" can action the refund?

Scrimpstar

Don't worry Kite2010, if the link worked and took you to a Southern Rail site that actually worked, their regular customers would spot the fake immediately - nothing IT related ever works properly at Southern Rail! We gave up trying to use 'The Key' card - it just kept failing.

And they just sent me a link to claim compensation and that is not functioning either...

Mobeer

My email arrived and claim went through easily. Payment was pretty quick too.