We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Nationwide withdraw Flexclusive Cashback on Mortgages

Heads up - No more Flexclusive £250 cashback on mortgages for Nationwide main current account customers (separate from the cashback if you choose your own legal service instead of theirs).

V disappointed... After carefully selecting Nationwide as the best mortgage providers for us (partly based on the promise of a Flexclusive £250 cashback as we were main current account customers) we get to the end of our arrangement appointment to find that since we made the appointment it has been withdrawn... Reason given: they are looking at other benefits to replace it (but no replacement yet...)

Not impressed! Is it worth a complaint on grounds of unfairness (we may well have got it had we chosen to apply for DIP online (and therefore gone through the process quicker) or understanding that the product was "not as described" (Consumer Rights Act, 2015). Views most welcome!

Comments

  • minimike2
    minimike2 Posts: 2,210 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    "Not impressed! Is it worth a complaint on grounds of unfairness (we may well have got it had we chosen to apply for DIP online (and therefore gone through the process quicker) or understanding that the product was "not as described" (Consumer Rights Act, 2015). Views most welcome! "

    No.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No grounds for complaint.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.