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Tesco Clubcard statement

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Does anyone know how long it takes for a statement to be produced after the statement collection period ends? Mine ended 27/1/17 but nothing yet.
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  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    If you are waiting for vouchers you can print them off at home .
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • adonis10
    adonis10 Posts: 1,810 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    CHRISSYG wrote: »
    If you are waiting for vouchers you can print them off at home .

    No, I've opted to swap my cc points for avios points and as anxiously waiting for them to be updated as I need to book a flight (only 4 left) and am 1,000 avios short at the moment, and my cc points should easily be enough to convert to more than i require.
  • adonis10
    adonis10 Posts: 1,810 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Ok, so the points are showing in my Tesco Clubcard account but I cannot see an option to send them to my avios account. They have been converted but my Avios account is not showing them.

    Does anyone know how to send them across to Avios?
  • Silvertabby
    Silvertabby Posts: 10,103 Forumite
    10,000 Posts Eighth Anniversary Name Dropper Photogenic
    Ok, so the points are showing in my Tesco Clubcard account but I cannot see an option to send them to my avios account. They have been converted but my Avios account is not showing them.

    Does anyone know how to send them across to Avios?

    As long as you've signed up for automatic conversion, it'll all be done for you, but it's not quick - it can take a couple of weeks or more before your points appear on your AVIOS account.
  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Its very quick when you transfer to Avois.

    I received my email today:

    Dear Mrs K*********

    Your points are worth 2,400 Avios

    View your account summary for Tesco Clubcard number
    xxxx xxxx xxxx xx16
    Make sure you have your Tesco Clubcard to hand when signing in.

    Collection period 21/10/2016 - 26/01/2017
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • adonis10
    adonis10 Posts: 1,810 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    sarah1972 wrote: »
    Its very quick when you transfer to Avois.

    I received my email today:

    Dear Mrs K*********

    Your points are worth 2,400 Avios

    View your account summary for Tesco Clubcard number
    xxxx xxxx xxxx xx16
    Make sure you have your Tesco Clubcard to hand when signing in.

    Collection period 21/10/2016 - 26/01/2017

    Did you get that email from Tesco or Avios?


    I checked my online clubcard account and can see the points that I built up over the period but have had neither an email nor points added to my avios account.
  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    adonis10 wrote: »
    Did you get that email from Tesco or Avios?


    I checked my online clubcard account and can see the points that I built up over the period but have had neither an email nor points added to my avios account.

    Email from Tesco and then logged onto My BA account and checked my Avios and they are there.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • adonis10
    adonis10 Posts: 1,810 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    sarah1972 wrote: »
    Email from Tesco and then logged onto My BA account and checked my Avios and they are there.

    Ah so not instant then. My collection period ended a day later than yours so perhaps I'll get an email today, or Monday as it's the next working day.
  • adonis10
    adonis10 Posts: 1,810 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    sarah1972 wrote: »
    Email from Tesco and then logged onto My BA account and checked my Avios and they are there.
    Do you always get the email from Tesco advising you about the points? I still haven't got anything and nothing on my avios account.
  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    adonis10 wrote: »
    Do you always get the email from Tesco advising you about the points? I still haven't got anything and nothing on my avios account.

    Yes, every quarter.

    Have you automatically enrolled to have them converted? Otherwise they wont be moved across.

    Mine go to my BA Avios account every quarter.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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