misold solar panels

brian_mck

im looking for help for an old widow . she had solar panels installed 4 years ago and took a loan out to pay for them.she s with sse it now turns out that what they signed up for is nowhere near what they are getting back for the investment. the firm that put them in went out of buisness . but out of the blue 3 weeks ago a firm called her .they said she was misold the product and they could get her thousands back .for 36 % of the refund .after asking for written confirmation from them she still hasnt recieved any proof .i tried to google the company name but they have no website as they say they only have been doing this a short time any help would be fantastic .thankyou they have been foning every other day

lilypoopoo60

Hi there. You could try solicitors that helped me as much as they could with the same problem. TLW SOLICITORS I found them on the net,and completed the online form,from there they emailed me with updates. They couldn't take any further because I had taken out a loan using the green deal scheme. If they can't help there is no charge,if successful I think they took a third of anything recovered? Hope this helps.

Leanne_Scally

Hi There


We got solar panels about 2/3 years ago, and discovered they weren't making as much money as the company said they would.
We tried to contact the company and could reach anyone so went to the finance company that the solar panels are against, we found out that the solar panel company went into liquidation.
However my husband made a fuss about us being misold on so may things, obviously one was the amount it wasn't bringing in. Our finance company reduced the amount of the loam for us ( so maybe try there first)
However we are in another boat now as we are in the middle of selling our house and we were told at the time of purchasing the solar panels that we could do 3 things
1. take the solar panels with us
2. leave them on the house and sit take in the tariff
3. sell them with the house


Well we decided to take them with us, now we have discovered because these are getting taken off our house and are not a new deal anymore we would not get a tariff once placed on our new property.


If we new all this before had we would of sold them with the house ( which is to late now) or if told this back before we signed for them we would never of got the solar panels.


My husband has found a lawyer who is dealing with people that have been misold solar panels, I could try and find out who it is and give you details.


Hope this helps


Regards


Leanne

zeupater

Leanne_Scally wrote: »

.... we were told at the time of purchasing the solar panels that we could do 3 things
1. take the solar panels with us
2. leave them on the house and sit take in the tariff
3. sell them with the house


Well we decided to take them with us, now we have discovered because these are getting taken off our house and are not a new deal anymore we would not get a tariff once placed on our new property.


If we new all this before had we would of sold them with the house ( which is to late now) or if told this back before we signed for them we would never of got the solar panels ...

Hi

It's unfortunate but that doesn't exclude you from taking responsibility for your own decisions ... it's hard, but true.

Access to the FiT scheme and how it operates has been published by DECC, Ofgem and numerous other source for around 7 years therefore there's no real excuse for not checking sales claims through performing basic due diligence, especially when the sums involved aren't inconsiderable.

As you haven't sold the house yet then the best option would probably be to approach the buyer and see if they're interested in you paying to refit and for them to buy separately, that way at least you'd maintain the MCS registration (as long as it's at the same site using the same equipment & hasn't been cancelled), they'd gain an income stream and maybe you'd have some money to pay off some of the finance ... as it is you're in a pretty bad place - finance and no FiT income ... in future if in doubt, don't assume, ask ...

HTH
Z

lilypoopoo60

Hi Leanne. I would be interested in the Solicitor details please? Am looking for someone to take my case further. Thanks! Lynn