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Debt offer letter

Hi,
I hope someone can help with what to do next.

I have received an offer letter from a debt company to pay 33% of the debt.
This amounts to £188.
I was visiting my parents over the holidays and the letter says today is the last day to contact them.
I do wish to accept this offer but am not sure how to continue or what to ask for / say when I phone them.
I will obviously need proffered that the payment I make will clear the debt entirely.

Any help would be great thank you !
«1

Comments

  • sourcrates
    sourcrates Posts: 31,828 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Hi there,

    Pay no attention to there fictitious time scales, they are meaningless, these companies will always accept offers on old debts.

    Best advice is not to phone a DCA, always do everything in writing.

    National Debtline have an excellent template letter for such situations, which sets out the legal position, so you cannot be chased for the remainder of any debt you settle.

    Template letter here :

    https://www.nationaldebtline.org/EW/sampleletters/Pages/Full-and-final-settlement-offers-%28sole-name%29.aspx

    If there opener was 33%, then its likely you can achieve better, remember, its all a matter for negotiation.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Ms.A
    Ms.A Posts: 9 Forumite
    Thank you for your advice.
    I will have a look at the links.
  • sourcrates
    sourcrates Posts: 31,828 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Ms.A wrote: »
    Thank you for your advice.
    I will have a look at the links.

    Its ok to ring them and attempt to negotiate a settlement figure, as long as its backed up in writing, containing the appropriate wording, as in the template letter from ND.

    Quite often people jump at these settlement offers, and just pay up, without getting one ounce of written proof the debt is paid.

    The creditor, in law, has done nothing wrong, so sells on the remainder of the debt, and then you get harassment from a new DCA over essentially the same debt.

    I cant stress how important it is to do these things the correct way.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Ms.A
    Ms.A Posts: 9 Forumite
    So would you suggest phoning and asking if it could be reduced to 150 pounds?
    And if that's the case for them to send a new offer letter?
    If they refuse them to say that the current offer of 188 is acceptable and I will be agree to this offer in writing and posting tomorrow.
    Thanks again
  • sourcrates
    sourcrates Posts: 31,828 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Ms.A wrote: »
    So would you suggest phoning and asking if it could be reduced to 150 pounds?
    And if that's the case for them to send a new offer letter?
    If they refuse them to say that the current offer of 188 is acceptable and I will be agree to this offer in writing and posting tomorrow.
    Thanks again

    If it were me, i`d do everything in writing, so i was 100% covered.

    Offer them the £150 in the letter, see what the response is.

    Keep copies of everything.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Ms.A
    Ms.A Posts: 9 Forumite
    I phoned them today offered 140. They said said they need income and expenditure statement in the post. And crucially that the payment would only count as a partial payment, which is not worth it.
    So I will send the letter and the income expenditure and see what they say.
    Thank you for your help.
  • Marktheshark
    Marktheshark Posts: 5,841 Forumite
    Seventh Anniversary 1,000 Posts Combo Breaker
    STOP :
    Explain what the debt is for and how old the debt is.
    It might not be enforceable and a couple of template letters could get you off the hook without paying anything.

    Any dates and what type of debt.
    I do Contracts, all day every day.
  • Ms.A
    Ms.A Posts: 9 Forumite
    The debt is from 2008, its a credit card debt I was making token payments to a different debt collection agency until 2012.
    I have my first child in 2012 and for various reasons I stopped making payments in 2012. So it's been 4 years since any kind of contact apart from recent letters and the phonecall today.
  • fatbelly
    fatbelly Posts: 23,138 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Ms.A wrote: »
    I phoned them today offered 140. They said said they need income and expenditure statement in the post. And crucially that the payment would only count as a partial payment, which is not worth it.
    So I will send the letter and the income expenditure and see what they say.
    Thank you for your help.

    I presume they are talking about it being a 'partial settlement', which is the correct term for your credit file. You would need to look carefully at the wording of their letter confirming the agreed deal.
    STOP :
    Explain what the debt is for and how old the debt is.
    It might not be enforceable and a couple of template letters could get you off the hook without paying anything.

    Any dates and what type of debt.

    Mark is right to be suspicious of a company offering a 33% settlement out of the blue
    Ms.A wrote: »
    The debt is from 2008, its a credit card debt I was making token payments to a different debt collection agency until 2012.
    I have my first child in 2012 and for various reasons I stopped making payments in 2012. So it's been 4 years since any kind of contact apart from recent letters and the phonecall today.

    Well it's now 2017 so we are heading towards 5 years. Are you in Scotland by any chance?
  • Ms.A
    Ms.A Posts: 9 Forumite
    Thanks for the further advice.
    No I'm not in Scotland.
    I think it will be 5 years in July of this year.
    What happens after 5 years? I thought it was 6 years was the cut off.
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