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How do I make payments to V12?

Might seem like a silly question but I'm genuinely unsure.

I just agreed to 24 monthly payments of £9.75 from Scan through V12 finance. I assumed they are recurring monthly payments so they just automatically take it out of my account every month. Is this not the case and if not, how do I make payments to them?

Thanks in advance.

Comments

  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Might seem like a silly question but I'm genuinely unsure.

    I just agreed to 24 monthly payments of £9.75 from Scan through V12 finance. I assumed they are recurring monthly payments so they just automatically take it out of my account every month. Is this not the case and if not, how do I make payments to them?

    Thanks in advance.

    Did you give your account details ?

    If you did they will debit x amount every month.
  • Yes I gave my account details. That's fine then. I just wasn't sure If they took the payment automatically or if I had to manually transfer money every month. Thanks for the reply
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes I gave my account details. That's fine then. I just wasn't sure If they took the payment automatically or if I had to manually transfer money every month. Thanks for the reply

    You could give them a call on monday to check its the case.
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    They have an online portal for customers here: https://my.v12retailfinance.com/account/login?ReturnUrl=%2fstatement

    Might be worth checking out?
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
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