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Pinecone research account deactivated!

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  • gingababe
    gingababe Posts: 1,040 Forumite
    Part of the Furniture Combo Breaker
    Pinecone closed me & never responded to my emails so sad :-(
  • Same happened to me with Pinecone , They are a good company though. The surveys are usually quick and i used to receive paypal. As others have said i would def cash out straight away even if it means cashing out and saving elsewhere as a few companies have gone and could go at point.
  • Al1x
    Al1x Posts: 1,653 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I can't login for some reason. I have tried resetting my password but it says "You are not authorized to change the Password." I've sent them an email so hopefully they reply soon.
  • I couldn't get into my account either, but I've been assured that my a/c is still active!
  • Trina90
    Trina90 Posts: 541 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    I have been having problems logging in for a while now. I can do surveys but I can't login. When I try it asks me to do the robot check, which I do, but then the page just refreshes back to the login screen. Really frustrating because I want to redeem. Have contacted them, awaiting a reply.
    Mortgage started 2015: £150,000 2016: £130,000 2017: £116,000 2018: £105,000 2019: £88,000 2020: £69,000 2021: £51,195 2023: MORTGAGE FREE!
  • monz
    monz Posts: 4,129 Forumite
    Part of the Furniture 1,000 Posts Debt-free and Proud! Stoptober Survivor
    Always cash out. Thats what Martin says from Money saving expert :) x
    Debt (1/9/14) £6,702.11 Debt free (30/11/2016) mortgage port- £70,077.82 and mortgage £126,517.39 o/s currently
    Debt - £17,190.83 (29/7/22) now (19/8/22) £16,688.80
  • Tinman
    Tinman Posts: 881 Forumite
    Part of the Furniture 500 Posts
    Trina90 wrote: »
    I have been having problems logging in for a while now. I can do surveys but I can't login. When I try it asks me to do the robot check, which I do, but then the page just refreshes back to the login screen. Really frustrating because I want to redeem. Have contacted them, awaiting a reply.

    Ditto.
    Ive got £46 in there.
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