ParkingEye cowboys in the news again, Wake up Jeremy Hunt

beamerguy

http://www.dailymail.co.uk/news/article-4072180/How-hospitals-betray-patients-doing-deals-parking-cowboys.html

Hospitals were last night accused of treating patients as ‘cash cows’ as extraordinary details emerged of deals with parking cowboys.
Contracts allow private firm ParkingEye to manage NHS car parks for free while making lucrative profits hounding drivers for penalties.

Ivor_Pecheque

this chap is interested in Hospital stories... {Text removed by Forum Team}

The_Deep

Lines and lines of tiny print. how can this be right?


While I have no problem with a modest sum for parking, £15 for 5 hours is outrageous.

Half_way

And on the subject of Parking eye and Hospitals, anyone know the outcome of this, as posted on the parking prankster blog, it seems like a perfect piece for the media

Des anyone know anymore on this?
did it really happen?
link below, and text from article in quotes below that
http://parking-prankster.blogspot.co.uk/2014/11/parkingeye-sue-parent-of-seriously-ill.html
text form the above article

ParkingEye sue parent of seriously ill child


ParkingEye have commenced action against the parent of a seriously ill child. As if the family do not have enough to worry about, they are being pursued for a substantial amount by the heartless money grabbers at ParkingEye.

In this latest case, the child was diagnosed with a serious illness and was undergoing treatment. However, she can become unwell quickly and require emergency help. On the day in question this happened and she was rushed to hospital on the advice of her doctor. The driver remained with the child throughout as she was distressed and was unaware that the parking rules had been transgressed until a postal notice was sent.

The hospital in question was Queens Hospital, Burton on Trent. This hospital has been previously reported as having misleading and confusing signage, plus a complex parking system designed to maximise income from transgressions.

ParkingEye do not get paid to manage the site and their only income comes from motorists who inadvertently break the rules. To their credit and the delight of their investors, ParkingEye have managed to devise a wonderfully complicated scheme which is very easy to fall foul of and which allows them to trouser huge amounts of cash from vulnerable people. Although the system is unfit for purpose, and directly against government directives, the hospital have so far refused to replace the system with one which is fair to both the hospital and the motorist.

The action was taken by the head of their legal services, Rachel Ledson, There have been a number of complaints to the Solicitor Regulator Association about Ms Ledson regarding her predatory tactics, She has been known to provide false information to the courts and incorrectly redact information in her quest to win at all costs. In addition, she often tries to mislead the court that documents cannot be provided as they are 'commercially sensitive' when they have already been made available elsewhere through Freedom of Information requests.

Happy Parking

The Parking Prankster

beamerguy

The PRANKSTER adds his comments .....

ParkingEye employee reveals their "rape and pillage" approach to hospital parking

http://parking-prankster.blogspot.co.uk/2016/12/parkingeye-employee-reveals-their-rape.html

Coupon-mad

More revelations:

http://www.dailymail.co.uk/news/article-4082180/Doctors-nurses-hit-45-parking-fines-hospital.html

''Doctors and nurses, who pay £1,000 a year for parking at a hospital, are being hit with £45 fines because there aren't enough spaces.''

Redx

I find this comment to be very strange (or uneducated)

'The chief executive is aware but the trust says it's nothing to do with them, that it's the car parking company.

Read more: http://www.dailymail.co.uk/news/article-4082180/Doctors-nurses-hit-45-parking-fines-hospital.html#ixzz4UgdfuKOI

given Jeremy Hunt`s statement and therefore the one issued by his department in the late summer of 2014 and repeated and updated in october 2015 here

Priority for staff parking should be based on need, eg staff whose daily duties require them to travel by car.4
Trusts should consider installing ‘pay on exit’ or similar schemes so that drivers pay only for the time that they have used. Additional charges should only be imposed where reasonable 5and should be waived when overstaying is beyond the driver’s control (eg when treatment takes longer than planned, or when staff are required to work beyond their scheduled shift).
Contracted-out car parking

NHS organisations are responsible for the actions of private contractors who run car parks on their behalf.
NHS organisations should act against rogue contractors in line with the relevant codes of practice6where applicable.
Contracts should not be let on any basis that incentivises additional charges, eg ‘income from parking charge notices only’.

1. Each site is different and very few will be able to provide spaces for everyone who needs one. Since 2010, national planning policy no longer imposes maximum parking standards on development, and no longer recommends the use of car parking charges as a demand management measure to discourage car use. ↩

full details here

https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles

I must admit the parking there is a nightmare but it isnt the fault of the staff , plus if they are paying to park the trust have an obligation to ensure they can do so

Half_way

And yet again in the article, the "nothing to do with us" line is trotted out yet again, despite the law of agency as shown in the above quote.

Coupon-mad

Ivor_Pecheque wrote: »

this chap is interested in Hospital stories... {Text removed by Forum Team}

Someone should tell him about this one:

http://forums.pepipoo.com/index.php?showtopic=110876

Appalling, made worse by the reaction of the bl00dy jobsworth Doctor's Receptionist.