still in a mess

elly2

hi again i posted a soa a while back but things seems to be getting worse for me just now, i now owe ctc £2420 and am tyring to sort out a payment plan when they decide to answer the phone, but the main question i have is income support have reduced my benifit by £22 per week to clear an old loan from 3 yrs ago now this gives me £36 per week income support i am also waiting on ctc(again) to deal with my new claim but regarding the is issue do i tell them i am unable to make the payments and want them reduced or do i pay it off at the rate they want it is only at that level until november when the loan is cleared or do i make a reduced payment and pay the extra off a loan that is adding interest i cant post a new soa yet until i get my new ctc award.

immoral_angeluk

bump!!!!!!

Karmacat

Another bump!

Hello elly2
I'm sorry, elly, I can't help, I don't even know what ctc is...... but it *does* sound like income support are deducting a really high percentage of your money, so if you did decide to make an appeal, I'd've thought it had a high chance of success.

chevalier

I thought that they could only take £3 a week off your benefits for loans of this type. Has this changed?

elly2

chevalier wrote: »

I thought that they could only take £3 a week off your benefits for loans of this type. Has this changed?

hi they told me they can take upto 1/3 of your benifit.........which is what they are taking it should be finished by the begining of nov so might just let it run its time then its out of the way

elly2

Karmacat wrote: »

Another bump!

Hello elly2
I'm sorry, elly, I can't help, I don't even know what ctc is...... but it *does* sound like income support are deducting a really high percentage of your money, so if you did decide to make an appeal, I'd've thought it had a high chance of success.

hi ctc is child tax credit hth