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Smart Meter (In house display) working with Solar?

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I have contacted British Gas about the In House Display of my smart meter not holding a screen display (goes black). They sent out an engineer with a new one ... and when I mentioned I like to see the solar generation, he said that's why it isn't working, it won't work with solar panels. It is a known fault (but they know I have solar, they changed everything to a smart meter after the solar installation, they pay the FIT payment), and are waiting for a new type to be available to them. So, apart from why did I waste a half day waiting in for them, and why did they send the same one out when they know I have solar, does anyone else have an In House Display unit that works with solar, and who supplied it to them?

I know the one I have doesn't work when I change supplier with MSE Energy Club, but I am now back with British Gas, who installed it.

Comments

  • Hi Woof,
    We had a smart meter installed by EDF back in August ( or September ) ....
    The in house display works fine - or should I say as it is intended to.
    Although the actual meter itself has a display that shows live inport & export the display inside only shows consumption figures live, as well as historical & cumulative consumption and cost.
    I have asked EDF when the display unit will show alll the information available from the meter but I get the feeling that is some way off.
    Nobby.
    SMA 4000TL Inverter, 17 REC 235PE Panels, South facing, roof angle \ `ish, 3995 watt system.Installed Nov 2011.
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