Natwest withdreawing direct as method of repayment

[Deleted User]

Had a letter from Natwest Debt Management Operations stating that they will be cancelling my direct debit from 31 December and new repayment method must be found. What can their reason be for this? I can only see this causing them more hassle. Why when someone has set up a repayment scheme do they need to arrange another form of payment.


Thanks

sourcrates

Hi,

So you have a debt to Natwest, which you were repaying by DD.

They are now canceling this payment method without giving you a reason why ?

The most likely explanation is that they have sold the debt to a DCA, or passed it over to one for collection, a simple phone call to Natwest will tell you all you need to know.

[Deleted User]

I deal with for my girlfriends account. Ringing up will mean that she will need to contact them before passing to me. She doesn't like dealing with them.

sourcrates

craig1123 wrote: »

I deal with for my girlfriends account. Ringing up will mean that she will need to contact them before passing to me. She doesn't like dealing with them.

Ok, in that case send a letter instead asking for an explanation as to what's happening with the account.