Help, can Financial Advisor sign us to product without our permission?
in Mortgages & endowments
4 replies 599 views
Our mortgage term ended some time ago but because of health issues which led to financial issues through not earning we were in arrears for a while so held off until things were slightly better to look at renewing. We asked a F.A, to come to house to discuss a financial review of mortgage, pension, life cover etc., He was full of positive comments, which was great news to us, from what he said we'd save a good amount a month and a massive amount over a year. Better still he advised us he could change our mortgage product without the need for a credit check (which would have came back as a massive no), We asked how much to arrange and he said nothing, after chasing him by email, voice mail and text completely out the blue a letter arrived from mortgage company thanking us for signing up for mortgage with the new rate, so instead of saving £££,s it was £,s nothing near what he suggested we would save. But more importantly how can we be fixed into a mortgage for two years without even knowing the rate or agreeing to it. Can we do anything about it? There are other issues too but I have not gone into. We now have a bill for fees which we didnt agree to. Any advice out there gratefully received. Thanks in advance.
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