Student Loands, chasing since 2003, some advice please

Tango1460

Dear All

I'm a newbie here and would really appreciate some advice :-)

Back in 1999/2000 I had a student loan. This loan was paid for in full but every year I got a bill and every year after I questioned that bill to be told it had been written off and it was an administrative error. In 2015, fed up with endless yearly statements, I challenged this again and still never got a phone call back. In 2016, a further statement followed and now the student loans company (SLC) are trying to deduct directly from my wages again.

At the time I had a loan, repayments were automatically deducted from by my employer so my wage slips showed what I had paid although I never saw that money. Here are the figures;

Student Loan = £1461.90
P60 2002 = £891.00 deducted.
P60 2003 = £1251 deducted

Total deductions of £681.00. I cannot recall if there was interest on the loans at that time.

With the loan cleared, in October, November and December of 2003 £441.00 was deducted from my account by the SLC. I challenged them and they reimbursed my bank with what they had taken. This is the 'outstanding amount' which is now £561.00.

The P60 for 2004 however shows 0 for student loan deductions which I would have expected as there was no student loan.

At the time these deductions were made, I supplied the relevant payslips that showed the money had been deducted. SLC are now stating in 2016, a whole 12years after this debt that because the P60 of 2004 shows a sum of 0 deductions, the credit of £441.00 was wrong and I need to pay it back. SLC have confirmed they received the payslip evidence of the deductions Oct-Dec 2003 (my employer is a large, well known and respected employer with a legitimate payroll) and this was the basis for my refund.

I continue to challenge this but conveniently, the evidence I submitted has been 'destroyed'. My employer only holds my payslips since 2005 and the slips I had were sent to SLC. Now we are in deadlock so to speak as SLC want money back that they paid me which I cannot demonstrate 12years later was legitimately deducted on my payslips. The only way something can appear on those slips is if there was a deduction so to suggest there was not is basically saying I have lied!

Any thoughts or advice would sincerely be appreciated. I am gutted :-(

Thank you all

Arleen

I would say give the good folk at national debtline a call, as this is rather complicated problem and they should be able to help, as I imagine they had cases similar before.