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DWP Budgeting Loan

In 2010 I got a Budgeting loan through DWP, I don't have an exact date of when. But I came off income support September 2010, so the loan was never repaid. I received a letter in march this year, asking for the money. I was told on here to write to them, which I did, I never got a reply but they took a DEA out of my wages, however I don't earn enough for even the lowest threshold amount, so no money was taken, but the order shows on my wage slip.
Today I received a letter saying they've heard nothing from my employers, and I've got to get my employers to contact them urgently within 14 days of the date of the letter, which was 6 days ago, so I've already lost a week!
If they don't hear from my employer, they will seek to recover the money by other means. This is now over 6 years old, and they must've had some contact with my employers for it to show on my wage slip.
What do I do now.
Thanks for any advice.

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