IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Excel parking - pcn cancelled - Thank you

Options
Hello.
I would like to thank you for the advice, which helped me to get the pcn cancelled.


The incident happened at the Peel Centre in Stockport. My wife and I visited Stockport for the first time and went to Boots to buy some pregnancy supplements for my wife. We did not stay long but did not see the pay parking sign. After about 2 weeks I received the parking charges notice from Excel Parking, asking me to pay £100 (or £60 if it is paid within two weeks) for 47 minutes stay at the car park.
While I was searching for an appeal letter template I found this forum. I took the advice and wrote to the management/landowner of the car park, giving my explanation and the Boots receipt copy as proof. A week later, I received the reply from the management/landowner, telling me that the parking charges have been cancelled. And today I received the confirmation letter from Excel Parking.


These are the contact details:
Mr. Adam Jolley. Assistant Retail Park Manager. Email: [EMAIL="a.jolley@peel.co.uk"]a.jolley@peel.co.uk[/EMAIL]
Ms. Nicola Dearden. Property Manager. Email: [EMAIL="Ndearden@peel.co.uk"]Ndearden@peel.co.uk[/EMAIL]


(Apologise for my poor english)
I really hope that someone will find this useful.
Best wishes

Comments

  • Coupon-mad
    Coupon-mad Posts: 151,846 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I didn't see any poor English! Well done. ALWAYS complain to landowners/retailers - you did well because the Peel Centre are not known for caring two hoots about cancelling Excel 'PCNs'.

    :)
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.