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Stepchange Refunds

katy_ann Posts: 1,094 Forumite

26 October 2016 at 5:00PM in Debt-free wannabe

I just thought I would let everyone know - I have received an email from Stepchange regarding my DMP that I had with them 4/5 years ago now. They have looked at all their old accounts and are refunding any interest that was charged that wasn't paid to the companies.

This is a genuine email - I rang through to the phone number on their website and I confirmed with a member of staff and their manager, this is a new thing and the first batch of emails has just gone out apparently.

The email comes from refunds@stepchange.org and states that you may be entitled to a refund and to call 0300 303 2507 and quote a reference number which is given in the email.

I have been given a refund of £12.22 so not massive but better than nothing!

Just a heads up for everyone that these emails are genuine!

Debt free once - Back again | Current debt: £2479.50 - January 2025 | Make £2025 in 2025 #11 - £41/£2025

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Stepchange Refunds

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