Collecting Pension on behalf of Parents

northwest1965

Mum & Dad both have their pension paid to them in the PO account. They withdraw using a card.

Can a card be issued for my sister to withdraw for them?

Do I contact DWP or Post Office?

Hal17

Just get your sister to use their card and pin number in the counter card machine. They do not ask any questions - simple as that.

Keep_pedalling

You should do this properly and help both your parents to set up lasting powers of attorney, which will enable you to handle all their financial affairs, not just their pension payments. If you don't do this things could start to get difficult for you if either of them ever become mentally or physically unable to handle their affairs.

While you are at it put LPAs in place for yourselves, along with a will, all responsible adults should have these in place.

AnotherJoe

This isnt a question about pensions, its about how to withdraw money from someone elses bank account. As said get a proper POA, and as said you can just use their card / PIN to take money out.

northwest1965

AnotherJoe wrote: »

This isnt a question about pensions, its about how to withdraw money from someone elses bank account. As said get a proper POA, and as said you can just use their card / PIN to take money out.

Apologies then if I have put this in the wrong place.

POA has been applied for but as you know can take 3months. I wanted to withdraw it correctly, not just use their card.

I have found my answer, I can get a form from the PO & get a card

Silvertabby

Hope it isn't such a faff now.

Some years ago, back when State pensions were paid by means of a pension book, I tried to collect my sick gran's pension for her.

She had completed the correct form, so all I had to do was show proof of my own identity. I was serving in the RAF at the time, so you'd think that my RAF photo ID card would do the trick? No - it wasn't on their list of 'approved ids'. However, they would accept a local bingo club membership card, even though it was apparently just a scrap of card with a signature.

anmarj

What needs to happen is you need to that a form needs to be completed to give your sister a card and PIN number of her own, not sure if the post office would have form or if you need to call customer services (number on back of card)

bigfreddiel

Hal17 wrote: »

Just get your sister to use their card and pin number in the counter card machine. They do not ask any questions - simple as that.

Altho easy to do extremely dodgy.

Just say a large amount of money went missing you wouldn't have a leg to stand on.

The reason is obvious but I'll spell it out.

When the investigation begins the first question asked is have you given the pin to someone else. Answer yes and you are in trouble. It's against the rules, so no insurance, no comeback with the po, the money is gone.

Good luck fj

northwest1965

bigfreddiel wrote: »

Altho easy to do extremely dodgy.

Just say a large amount of money went missing you wouldn't have a leg to stand on.

The reason is obvious but I'll spell it out.

When the investigation begins the first question asked is have you given the pin to someone else. Answer yes and you are in trouble. It's against the rules, so no insurance, no comeback with the po, the money is gone.

Good luck fj

I agree!😃 Picked up the form from the PO today

p00hsticks

northwest1965 wrote: »

Mum & Dad both have their pension paid to them in the PO account. They withdraw using a card.

Can a card be issued for my sister to withdraw for them?

Do I contact DWP or Post Office?

If you are referring to the Post Office Card Account that is specifically for receipt fo benefits, then if they have separate pensions they should have separate accounts - it can cause additional stress at an upsetting time if one dies and the other cannot get their money as the dead persons account is closed.

Hal17

bigfreddiel wrote: »

Altho easy to do extremely dodgy.

Just say a large amount of money went missing you wouldn't have a leg to stand on.

The reason is obvious but I'll spell it out.

When the investigation begins the first question asked is have you given the pin to someone else. Answer yes and you are in trouble. It's against the rules, so no insurance, no comeback with the po, the money is gone.

Good luck fj

That is a very valid point and I will take this on board thanks - I think I will get a form now.