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Two debt collection agencies for dual fuel 'debt'

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  • Hello.
    I've got the same issue. Got letter from Moor croft first then Wescot about a debt with NPOWER for an address where I moved out 2 years ago and account been cancelled. Contacted both companies and sent them proof that the period they charge me wasn't living there. Now getting calls and automated messages from Wescot to call them back. Bit confused....
  • sourcrates
    sourcrates Posts: 31,643 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    monacska wrote: »
    Hello.
    I've got the same issue. Got letter from Moor croft first then Wescot about a debt with NPOWER for an address where I moved out 2 years ago and account been cancelled. Contacted both companies and sent them proof that the period they charge me wasn't living there. Now getting calls and automated messages from Wescot to call them back. Bit confused....

    Advice above is also relevant to yourself.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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