Vanquis Debt with DLC (Hillesden)

JJB51

Hello all,

I posted a while ago regarding a credit card debt my partner had run up over a few years this defaulted back in October last year which I found out about months after.

She started to receive letters from a company called DLC(Hillesdon Securities)

First letter went along the lines of "We are a debt collection agency and have been instructed by Vanquis bank LTD to collect the outstanding balance of £3491."

After this letter we contacted them by writing offering a small token amount of £5 per month or a F+F for £500.

The second later they sent requested we fill out a customer affordability statement before anything could be done. Which was fine as my partner had just given birth and was not working and had no real income and was relying on my help.

After this was done we got a letter from them stating their client was unable to accept our settlement offer. This was back in May and since then no one has tried to contact us.

Is this normal? I would of thought they would be chasing like mad!

Just looking on suggestions on steps to take to resolve this debt. I would be ok with making a F+F of around 50% but no idea if this would be accepted? Low monthly payments of around £50 would also be an option but would much prefer to get the discounted F+F and have it done with..

Should we contact Vanquis directly or go through DLC? Or wait for them while making a token payment through Vanquis? Any advice would be great as they don't seem to keen on talking to us. Last thing we want is to get dragged through court.

Any help would be great

thank you

National_Debtline

Hi there


There isn't always a hard and fast pattern to contact from creditors - they can range from very persistent to eerily silent.


When it comes to offering reduced lump sum settlements, all I can say is be prepared to persevere. There's no magic figure or % - it really will vary from one scenario to the next. If you know how much you have to play with, you could try starting with a proportion of that figure and testing their resolve.


I'm not sure it will matter too much whether you address DLC or Vanquis here. You can always address your offers to both!


Dennis
@natdebtline

sourcrates

After some initial contact, these DCA's can "put you at the bottom of the pile" so to speak, sometimes they can stay quiet for years, other times they won't leave you alone, there is no rhyme or reason to it sometimes, they tend to concentrate on those who pay up without question first, them deal with anyone that takes issue with them, when Buisness is probebly not so brisk.

I'd wait till they write to you again, then negotiate with them.

JJB51

Thank you for the replies. So nothing really to worry about for now? Just thought it was strange having no contact since they rejected the offer. I wasn't expecting the offer to be accepted merely to start the negotiations to something that works.

I was thinking the silence might of been the start of some kind of court proceedings?

Cheers