Trainline?

Carmen

I have found a good price fare with Trainline, but before I book (first time) are there any negatives that I should look out for?
Many thanks
Carmen

mjdh1957

They charge a booking fee. Best to book with the actual train operator

Carmen

Southeastern are charging me double for the same journey! Even with the 75 pence booking fee for Trainline. How is this possible?

My journey will be from Ebbsfleet International to Canterbury and return.

gazapc

Trainline have no special access to tickets to you should be able to find it without the booking fee.

Not exactly sure what times you are going but is it a day or monthly return they are directing you to? Also off-peak or anytime? Both produce results about double the other. Som more details would help get to the bottom of it.

agrinnall

Try a few train operators who don't charge fees. I read on a thread recently that there are basically two booking systems, and they have access to slightly different tickets sometimes. If you find one that used the same system as Trainline it should have the ticket you are after.

If anyone is interested, this is the post I was referring to http://forums.moneysavingexpert.com/showpost.php?p=71196666&postcount=5

yorkie2

Carmen wrote: »

I have found a good price fare with Trainline, but before I book (first time) are there any negatives that I should look out for?
Many thanks
Carmen

What are the details of the fare? It'll be just as cheap somewhere else, and without the fees. It may even be cheaper from Trainsplit...

Carmen

I will be leaving Ebbsfleet early evening, then leaving Canterbury mid morning six days later back to Ebbsfleet.

SR = £64

TL + £32 + fee

PasturesNew

Make sure the train station's open to be able to collect the ticket - my works organised a ticket for me and said "collect at the station" - but the station didn't open until an hour after the train left, so I had to get on the train without a ticket.... then worry about how I'd be getting home again later ... first priority was to be where I was supposed to be (on the train) ... in the end, had to get the train station at the other end to phone my boss to pay for a ticket home on his credit card over the phone!

I've not really used many trains - and not used one since as I found it very traumatic

pompeyrich

I'm getting £32 off peak return from National Rail website, allows you to click through to South Easterns website with no fees if you collect at station or 1st class post, they recommend 5 days for delivery. OK so it's only 75p but....

Carmen

Thank you all for your help.
Carmen x