British Gas Trading

kris.maddox

Hi,

I have recently discovered that I have two very archaic(opened in 2012) BG accounts that are showing defaults registered in 2014. I have a number of issues with this.
1. I moved from the property in Dec 2013
2. The account actually fell in to arrears in January 2013. I discussed this with british gas who agreed to install a prepaid meter with a nominal weekly fee being taken, however, this was never installed. They called me again 3 months later... to discuss the debt only to agree again to install prepaid meter... which again didn't happen.

I never signed anything agreeing BG to share my data and repeatedly rtried to sort the arrears through arranging to install prepaid meter. I then left the property november 2013 and being honest, forgot about it. I have recently come to check my credit files and find that BG trading have defaults registered against me in 2014(far too late is my understanding on this as the account went in to arrears Jan 2013) I contacted BG to be told that the debt is showing as 'off' on their system and I couldn't clear the debt(I am awaiting response within 7 days from their credit accounts team or something similar)

My Issues are that I never agreed to BG sharing my data, the default date is massively erroneous and they wouldn;t let me pay when i contacted them.

What can i do about this?

Thanks in advance
Kris

sourcrates

Some utilities are now reported on your credit file.

If the default date is wrong, write to BG and complain, ask them to change the date for you.